Program Manager (Curant Rare)

Description JOIN A LEADING HEALTHCARE COMPANY You dream of a great career with a great company – where you can make an impact and help people. We dream of giving you the opportunity to do just this. What helps set Curant Health apart?! FULL TIME POSITIONS, NO NIGHTS, NO WEEKENDS, PAID HOLIDAYS AND EMPLOYEE BENEFITS! Yes, that’s correct. We are not only committed to improving the lives of patients we serve, but yours as well. Curant means CARE, and that is just what we do. Our culture of caring is evident by being recognized as one of Inc.’s fastest growing healthcare companies, receiving the Georgia Fast 40 and Atlanta Business Chronicle Trendsetters awards every year since 2013. Our medication management programs and processes are proven to improve outcomes while reducing overall healthcare costs for our patients. Curant Health is searching for a Program Manager - Curant Rare to join its team in Atlanta, GA. The Program Manager (PM) – Curant Rare (PMCR) role will serve as the point of contact for consistent and continuous management of the Rare program to which they are either designated or dedicated including but not limited to all Patient-level inquiries and Operational commitments as contracted. The PMCR will ensure oversite of all contracted program and operational elements are performed and delivered as agreed upon in Program-specific standard operating procedures. Responsibilities With your passion to help patients, your drive to make an impact on those you care for, and your commitment to customer service, you will serve as the primary link between our patients, physicians and pharmacy. We have listed a few or your responsibilities below: Serves as the Single Point of Contact (SPOC) and SME (Subject Matter Expert) for assigned accounts. Develops and maintains strong, long-term relationships with key decision-makers within client organizations. Gather and collate external partners business needs and challenges and presents them back to internal stakeholders. Collaborates with internal teams to understand specific opportunities and execute on strategies and tactics to achieve desired outcomes. The PMCR will work with both CPI (Continuous Process Improvement) and BI (Business Intelligence) to ensure desired outcomes are achieved and measured. Conducts regular account business reviews and develops strategic account plans aligned with clients' rare disease pharmacy needs. Provide a superior partner experience by leading external business reviews and huddles at continuous intervals to share program Outcomes. Monitors and reports on account performance, payor contracting opportunities, revenue, NPS (Net Promoter Score) and other satisfaction metrics. Qualifications Requires a Bachelors degree with a minimum of 1 to 2 yrs experience related in the field of work. Experience working with patients in a healthcare or Pharmacy environment preferred. Knowledge of HIPPA/ Patient Confidentiality Guidelines required Registered and/or Certification as a Pharmacy Technician in the state where worked a plus. Why Work for Us? We offer competitive pay, paid holidays, benefits, paid time off and a work/life balance. Not only that, but we also offer paid parental leave, recognition programs, promotion opportunities, a comprehensive training program to enhance your career, and employee prescription discounts. Our Core Values consist of ICARE; Integrity, Communication, Accountability, Relationships and Excellence, and we take pride in you embodying those traits. Curant Health is an equal opportunity employer.