Program/Project Manager 2
- Hiring from
- Malaysia, United States
- Work type
- Hybrid
- Posted
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In your career, let’s prove what’s possible.
At Lam Research, we create equipment that drives technological advancements in the semiconductor industry. Our innovative solutions enable chipmakers to power progress in nearly all aspects of modern life, and it takes each member of our team to make it possible.
Across our organization, our employees come to work and change the world. We take on the toughest challenges with precision and accuracy. We push for the next big semiconductor breakthrough. We lead the way in one of the most critical and fast-moving industries on the planet. And we do it together, with deep connections and limitless collaboration.
The impact we have on the world is made possible by focusing on our people. So we recognize and celebrate our teams’ achievements. We strive to create an inclusive and diverse culture where everyone’s contribution and voice has value. We evaluate and evolve our offerings, so our people receive the support and empowerment to do meaningful things for their lives, careers, and communities.
Because at Lam, we believe that when people are the priority and they’re inspired to unleash the power of innovation for a better world together, anything is possible.
The group you’ll be a part of
Global Planning & Order Management
The impact you’ll make
The System Project Manager drives best-in-class execution, on-time to plan and high-quality, efficiency and scalability. This role ensures seamless coordination across functions, proactively manages risks, and fosters a culture of continuous improvement.
What you’ll do
-
Order commitment & execution
- Own customer orders end to end, from order entry through shipment. Drive on-time to plan (OTTP) delivery by managing milestones, including material readiness, manufacturing start, integration, test, packing and shipment.
- Commit customer ship dates on behalf of Global Operations, based on clear-to-build (CTB) status, capacity and supply risk. Take calculated risks to meet customer need, and re-commit openly when conditions change.
- Translate customer priorities into the production schedule. Work with Production Control and Master Scheduling to make sure build slots, manufacturing loading and warehouse kitting support the committed dates.
Material & production readiness
- Monitor material availability and critical shortages against each order's build schedule. Work with Supply Chain to pull in or recover parts and protect the ship date.
- Review backlog, work-in-progress (WIP) and order aging regularly. Identify at-risk orders early and put recovery plans in place, such as resequencing, reallocation, alternate configurations or build deviations.
- Assess the schedule impact of material constraints and other disruptions on customer orders. Lead the trade-off decisions needed to keep fulfillment on track.
Cross-functional leadership & escalation
- Lead cross-functional coordination of order execution across Global Operations, Global Customer Operations, Production Control, Procurement, Manufacturing, Quality, Logistics and the Product Groups.
- Drive escalations with clear data, options and owners. Follow action plans through to closure, and keep customer-facing teams informed with timely status updates.
Change management
- Oversee the change management process for ILT bill of materials (BOM), configuration and planning changes. Assess the impact on material, schedule and cost, present options to execute, and drive the actions that support each decision.
Shipment completeness & customer delivery
- Ensure every shipment is complete by managing shipping deviations, open items and ship-short parts, so customers can meet their installation timelines.
- Work with Logistics and Warehouse to make sure loading, documentation and delivery follow the customer's requirements.
Performance reporting & continuous improvement
- Track and report order fulfillment KPIs, such as OTTP, commit accuracy, backlog health, ship-complete rate and escalation aging. Interpret the data to support decisions and drive accountability.
- Find gaps in the fulfillment process and lead improvements using structured problem solving, such as 8D reports and the Problem Solving & Decision Making Process (PSDMP). Apply lean principles to reduce cycle time and waste.
- Mentor and guide team members on order fulfillment practices.
Who we’re looking for
- Bachelor’s degree in Supply Chain, Business, or related field with 5+ years of experience; or Master’s degree with 3+ years’ experience; or equivalent experience.
- Experience coordinating cross-functional teams and influencing stakeholders.
- Analytical skills to interpret and utilize data for decision support.
Preferred qualifications
- Semiconductor industry or global supplier experience is a plus.
- Excellent verbal and written communication skills.
Our commitment
We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.
Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.
Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
