Project / Change Manager – Microsoft Teams Migration & Zoom

Job title: Project / Change Manager – Microsoft Teams Migration & Zoom Decommissioning

Location: Nairobi, Kenya - Flexible / Hybrid

Indicative Allocation: 50% Project Management / 50% Change Management

JOB DESCRIPTION

1. Role Overview

We are seeking an experienced Project / Change Manager to lead a large-scale enterprise collaboration technology migration, transitioning users and business operations from Zoom to Microsoft Teams.

The assignment involves managing the end-to-end project delivery alongside organizational change management to ensure a successful technology transition, user adoption and timely decommissioning of existing Zoom services.

The successful candidate will be responsible for establishing project governance, managing multiple technical workstreams, coordinating internal and external stakeholders, driving user engagement and adoption, and ensuring the migration is completed within the agreed timeline.

This is a combined leadership role requiring strong project management and organizational change management capabilities, with an indicative allocation of 50% to each discipline.

2. Project Scope

The migration encompasses the following:

• Approximately 6,725 users transitioning from Zoom Workplace to Microsoft Teams for meetings, chat and calendar functionality.
• Migration of approximately 365 Zoom Phone lines to Microsoft Teams Phone, subject to country-specific carrier coverage and technical validation.
• Assessment and migration of 40 Zoom Rooms, including 19 confirmed active rooms and 21 requiring further validation.
• Transition of webinars, large meetings and workspace reservation workflows to Microsoft-based solutions.
• Identification and remediation of recurring Zoom meeting links, integrations, plug-ins, recordings, transcripts and other residual dependencies.
• Coordination of hardware upgrades, procurement, installation and configuration for meeting rooms.
• Planning and execution of Zoom service decommissioning, including licensing, data retention and contractual closure activities.

3. Key Responsibilities

A. Project Management and Delivery (50%)

• Develop, maintain and manage the integrated project plan, implementation roadmap, milestones, dependencies and critical path.
• Establish project governance, reporting structures, meeting cadence, decision-making processes and escalation mechanisms.
• Coordinate multiple workstreams, including Microsoft

Vishnu jaiswal

InfiCare Staffing | 22375 Broderick Drive #225 Dulles, VA 20166

Direct: (703) 652-2522 | vishnu@inficaretech.com