Project Lead – Aged Care Advocacy and System Monitoring Framework Development

• Lead the design and set-up of a new framework to help the Aged Care Commissioner monitor how well the aged care system is working, and advocate for improvements.

• Bring together consumer and whānau voice, complaints and sector data, and turn the evidence into insights that drive change.

• 6 months Fixed term, full-time position, Wellington CBD Location

Ko wai tātou | Who we are

Under the Health and Disability Commissioner Act 1994 (the Act), the Health and Disability Commissioner (HDC) is required to promote and protect the rights of health and disability services consumers and facilitate the fair and efficient resolution of complaints relating to infringement of those rights.

The role of the Aged Care Commissioner is to drive quality improvement and advocate for better services on behalf of older people and their families. They advocate for the rights of older people to protected, with a strong focus on quality and safety of care and the experiences of older people.

Mō tēnei tūranga mahi | About this role

The Project Lead will lead the development and implementation of the Aged Care Commissioner’s advocacy and systemic monitoring framework.

This is a fixed-term establishment role. The Project Lead will be responsible for the development and operationalisation of the monitoring framework, including establishing the tools and processes required to support it and advising on the capability required for it to operate on an ongoing basis.

To support the development of this framework the project lead will work closely with the Aged Care Commissioner, HDC’s aged care team and members of HDC’s strategy team.

Ko ngā mea ka hiahiatia e koe kia angitū te haere | What you’ll need to be successful

The role will require a strong combination of strategic, analytical and project management capability, including:

• Experience developing and implementing monitoring, evaluation, performance or system-level frameworks.
• Strong systems thinking and qualitative and quantitative analytical skills.
• Experience translating data and evidence into useful insights for senior decisionmakers.

Strong project management skills and demonstrated ability to lead a project from design through to implementation.

• Experience developing practical monitoring and reporting tools.
• Strong stakeholder engagement and relationship management skills.
• Sound judgement and the ability to work effectively with complex or incomplete evidence.
• Strong written communication and reporting skills.
• Experience in health and aged care or a comparable public sector environment would be advantageous
• Understanding of Te Tiriti o Waitangi and equity
• Understanding of the importance of consumer and family/whānau voice in assessing system performance

Awhe utu - Salary range

The salary range for this role is $121,652 to $152,065 per year. Where you start in this range will depend on your skills and experience. KiwiSaver employer contributions are paid on top of your base salary. We also offer a range of benefits, including:

• Four weeks annual leave and 15 days sick leave
• EAP service and professional supervision
• Flexible working opportunities, including working from home (3 Days in the office and up to 2 days at home)
• Discounts on health insurance
• Learning and professional development opportunities

If you enjoy turning evidence into real change and want to help improve aged care for older people and their whānau, we encourage you to apply.

To find out more about the role, download the Project Lead – Aged Care Advocacy and System Monitoring Framework position description by clicking here.

Project Lead – Aged Care Advocacy and System Monitoring Framework Development

All applicants must complete the online HDC application form to be considered. Applications can be submitted via the button below. Your CV and Cover Letter can be attached within the application.

E-mail enquiries to recruitment@hdc.org.nz

Applications for this role close 15 November 2026.

Please note: Applications will be reviewed as they’re received, and the role may close early if suitable candidates are found. We encourage you to apply as soon as possible.

Note for recruitment agencies: we are managing this recruitment process directly and are not accepting agency submissions for this vacancy. If agency support is required, we will contact our preferred recruitment partners directly. Thank you for your understanding.