Project Manager

Intro / Job Brief

The Project Manager is to own and drive the end-to-end delivery of our projects. This high-impact role balances structured PMP governance with Agile flexibility. You will act as the primary bridge between technical teams and executive stakeholders, ensuring projects are delivered on time, within budget, and in full alignment with our strategic business goals. A resilient, adaptable leader who excels at running Scrum cadences, managing PMP project baselines, and transforming strategic goals into executable plans in a collaborative environment that values integrity.

Responsibilities

1. Own project life cycles from initiation to closing. Manage project baselines (scope, schedule, cost, quality) and maintain oversight for portfolios with aggregate budgets of $1M+.
2. Ensure the objective, scope, budget, and schedule are clearly defined. Ensure deliverables match scope and quality baselines by facilitating team accountability, monitoring sprint completion, and driving end-to-end milestone delivery.
3. Act as Scrum Master or Agile delivery lead across cross-functional teams. Facilitate Sprint Planning, Backlog Refinement, Sprint Reviews, Retrospectives, and actively remove impediments.
4. Utilize risk management frameworks before impact occurs.
5. Serve as the central point of contact for internal and external stakeholders. Partner with building SMEs, to investigate, understand, create, and execute solutions to complex and contentious building problems by applying our project management method including focus on a well defined minimum viable product (MVP).
6. Optimize resource allocation and team capacity across Sprints. Conduct peer reviews of artifacts, user stories, charter documents, and deliverables to ensure consistency across the portfolio.
7. Provide direct mentorship to Project Coordinators and Project Assistants. Share Agile and traditional project management best practices, and foster a culture of continuous improvement.
8. Client Engagement & Project Delivery Lead:
   1. Serve as the primary Relationship Manager for assigned clients, driving long-term relationship health, organizational alignment, and revenue growth regardless of original sales source.
   2. Ensure high-value clients maintain relationships with multiple team members by bringing additional company representative(s) to key meetings, rotating secondary attendees to broaden firm exposure.
   3. Designate and prep named secondary relationship holders (backups) for high-value accounts, and execute formal transition plans whenever account ownership shifts.
   4. Facilitate required strategic touchpoints based on client volume, including quarterly/semiannual executive sponsor check-ins, quarterly internal health reviews, and standardized post-engagement reviews.
   5. Maintain comprehensive, up-to-date account and engagement documentation in the system to ensure full organizational visibility into relationship status and risks.
   6. Identify cross-selling and internal referral opportunities within existing accounts to support broader firm growth.

Qualifications

Skills

1. Leadership to inspire and motivate project teams to complete the project.
2. Effective communication that includes the ability to write, speak, and listen to the needs of the client and management of project activities.
3. Time and Task Management skills to be able to identify and communicate how the project team is spending their time to ensure the project meets every deadline throughout the life-cycle.
4. Critical thinking to be able to state the facts, analyze situations and find solutions to problems.
5. Budgeting and cost management skills creating viable budgets, reviewing budgets, managing and allocating resources throughout the project life cycle.
6. Advanced computer skills, including proficiency in Excel, Adobe Acrobat, Google Workspace, and Internet Research tools.

Attributes

1. Act with Integrity to exhibit hard work, honesty, respect, dependability and trustworthiness.
2. A very high attention to detail to notice every aspect of the project and daily tasks to ensure completeness and accuracy.
3. Ability to adapt to the changing needs of the projects, the clients, and the company.
4. Organized and detail oriented, show up to meetings on time, and able to proficiently keep track of large amounts of information across multiple projects.
5. Proactive and take the initiative on projects.
6. Ambitious and willing to exceed with daily tasks to successfully grow with company and help reach new goals.

Requirements

1. High School Diploma or equivalent required, college degree preferred.
2. Certifications: Active PMI-PMP (Project Management Institute-Project Management Professional) certification, CSM (Certified Scrum Master), or equivalent Project Management certification.
3. 3–5+ years of experience managing complex, cross-functional projects using both waterfall/predictive and Agile/iterative frameworks.