Project Manager

Project Manager

Location: Hanoi, Vietnam

Employment Type: Full-time

Salary: Competitive (Negotiable based on experience)

Job Description

DTN is looking for an experienced Project Manager to lead end-to-end e-commerce projects for international clients across Europe, the US, and Australia.

In this role, you will oversee the entire project lifecycle-from project discovery and planning to delivery and long-term support. You will work closely with clients and cross-functional teams to ensure projects are delivered on time, within scope, and to the highest quality standards.

Responsibilities

• Manage 1–3 concurrent software/e-commerce projects, ensuring successful delivery in terms of scope, schedule, budget, and quality.
• Act as the primary point of contact for clients throughout the project lifecycle, including kick-off, discovery, UAT, deployment, and post-launch support.
• Lead Agile sprint cycles, facilitate weekly demos, maintain backlog transparency, and provide regular progress updates to both clients and internal stakeholders.
• Collaborate with Tech Leads and Design Leads to define project scope, evaluate technical solutions, and make informed trade-off decisions.
• Prepare and lead Quarterly Business Reviews (QBRs), presenting project performance, KPIs, and business outcomes.
• Identify project risks proactively and implement mitigation plans before they impact delivery commitments.

Requirements

Required Qualifications

• At least 5 years of experience managing software or e-commerce projects.
• Proven experience working directly with international clients (Europe, the US, or Australia).
• Strong understanding of software development processes and the ability to interpret technical specifications and project backlogs.
• Excellent English communication skills, including client meetings, presentations, and professional email communication.
• Strong problem-solving, prioritization, and decision-making skills under pressure.
• Demonstrated track record of successfully delivering multiple projects on time and within budget.

Nice to Have

• Previous experience as a Software Engineer or a strong technical background.
• PMP, PRINCE2, Agile, or Scrum certifications.
• Experience with Magento 2, Shopify/Shopify Plus, or BigCommerce.
• Experience delivering system integration projects involving ERP, PIM, WMS, payment gateways, or marketplaces.

Benefits

• Competitive salary package based on experience.
• Performance bonus and 13th-month salary.
• Opportunity to work on long-term projects with well-established international brands.
• High level of ownership and autonomy with no micromanagement.
• Flexible hybrid working model.
• Modern working equipment and professional development budget for conferences and training.
• Full social insurance and comprehensive employee benefits in accordance with company policies.

If you are passionate about leading impactful digital commerce projects and working with global clients, we'd love to hear from you.