Project Manager

Project Manager

Role description · Onboarding and system rollout

FIELD

DETAIL

External title

Project Manager

Internal title

Project Manager, Onboarding and Systems

Employing entity

Owlis Technology Limited

Department

Corporate

Reports to

Integrations Manager

Direct reports

None

Location and pattern

Remote (UK-based), with regular travel to group companies around each onboarding and go-live

Level and track

L3 Senior / specialist · Operations and business

Contract

Permanent, full time · Monday to Friday, 9am to 6pm (40 hours a week)

Salary

£60,000

Spec version

2.0 · 2 November 2026

Role purpose

We buy established IT managed services businesses and bring them into the Owlis group. Every time a company joins, the same two pieces of work run: onboarding it across every function, and moving it onto our core group systems. This role plans and runs both, at every company that joins.

Success is not one go-live. It is an onboarding and rollout that gets faster, cleaner and better documented each time we run it. The playbook is still being built, so the first company will be hard work; the tenth should be routine because of what this role writes down along the way.

Working pattern and core systems

Monday to Friday, 9am to 6pm. Remote and UK-based, with travel to group company sites, typically a few days a month and more around a go-live, including occasional overnight stays. Occasional work outside normal hours around a cutover weekend, agreed in advance. No on-call rota.

SYSTEM

USE

WHAT “IMPLEMENTED” HAS TO MEAN

Employment Hero

Implementation lead user

People records, contracts, absence, onboarding and leavers running in one place

HaloPSA

Implementation lead user

Tickets, assets, contracts, SLAs, time and billing live, with the service desk working as designed

Sage Intacct

Implementation lead user

Nominal mapping agreed, balances migrated and reconciled, month-end and reporting running from the system

HubSpot

Implementation lead user

Clients, renewals and pipeline migrated, de-duplicated and owned

Microsoft 365

Daily user

Tracker, plans, reports and evidence kept in Excel, SharePoint, Teams and Loop

Key responsibilities

Plan and run each onboarding

• Set up the onboarding tracker for each new company from the group template (around 200 tasks)
• Confirm with each function which tasks apply, which don't, and why
• Sequence the work by phase: pre-close, completion, day one, week one, 30, 60 and 90 days, then the rest of year one
• Name an Owlis owner and a local owner against every task, with a deadline
• Keep a RAID log (risks, assumptions, issues and decisions) current as things happen
• Run a weekly check-in with each function lead and keep a short written record
  
  

Keep it moving and report

• Chase owners for updates, documents and decisions, politely and without letting anything drift
• Escalate blockers early, with a recommendation rather than just a problem
• Collect and file the evidence behind each task: policies, contracts, registers, certificates and confirmations
• Produce a weekly progress report and a monthly summary for the leadership team
• Confirm completion with evidence, then hand each function to business as usual with named owners
  
  

Plan and deliver each system rollout

• Document how the company runs each process today, confirmed by the people who do the work
• Record every gap against the group standard, with an option for closing it and a decision owner
• Turn agreed requirements into written configuration decisions; group templates first
• Coordinate data extraction, cleansing and mapping, and reconcile loaded data with finance
• Write test scripts, coordinate user testing and run the defect log to retest and sign-off
• Own go-live readiness: go/no-go criteria, cutover runbook, rollback plan and comms
• Arrange role-based training and support the first weeks after go-live on site
• Write up what we learned and update the playbook for the next company
  
  

What you'll need

• Experience planning and running a project with several workstreams through to go-live or completion
• A track record of keeping a project plan current, with a named owner and deadline against every task
• Experience delivering or supporting a business system implementation through user testing and go-live
• Hands-on use of test scripts, a defect log and a cutover plan
• The ability to map how a business process runs today and record the gaps against a target standard
• Confidence getting updates and decisions from people who don't report to you, and escalating early with a recommendation
• Clear written plans, status reports and risk logs that other people can follow without you in the room
  
  

It would help if you have

• Experience in an IT managed services provider, or a good understanding of how one runs
• Used Employment Hero, HaloPSA, Sage Intacct or HubSpot
• Hands-on data migration: extracting, cleansing, mapping, loading and reconciling data
• Exposure to finance processes such as month-end, nominal mapping and reconciliation
• Supported a business through a merger, acquisition or change of ownership
• A project or business analysis qualification, such as PRINCE2, APM, Agile PM or BCS
  
  

Good to know

• Right to work in the UK (Owlis does not sponsor visas)
• Able to travel to group company sites across the UK, including occasional overnight stays around a go-live
• Occasional work outside normal hours
  
  

This role description sets out the main duties of the role. It is not exhaustive, and it will be reviewed as the group grows.