Project Manager Digital Payments - Sales Solutions

JOB TITLE: PROJECT MANAGER DIGITAL PAYMENTS - SALES SOLUTIONS

LOCATION: 1000 BRUSSELS, BELGIUM

LANGUAGES: DUTCH OR FRENCH, ENGLISH

WORK MODE: 100% (FULL TIME&HYBRID/ (2-3 DAYS ONSITE PER WEEK))

CONTRACT DURATION: ASAP - 31/12/2026+ WITH POSSIBLE OF EXTENSION

JOB DESCRIPTION:

DESCRIPTION DE MISSION:

• You work in the Sales Solutions department and report to the Manager Drive Sales Solutions.
• The main mission of the department is to guarantee CLIENT's commercial revenues by offering reliable IT sales solutions.
• We develop, operate and maintain all IT sales solutions that enable customers to acquire, use and manage their tickets in the most efficient way possible and in close collaboration with our business partners and other public transport operators in Belgium.
• We propose and develop a strategic vision for the digital evolution of ticketing.
• You will join the Drive team, with its 25 specialists, who work in an 'agile' way.

YOUR ROLE:

• CLIENT is continuing to modernise its payment ecosystem in order to support the evolution of its sales channels, the development of EMV payment, future Account Based Ticketing (ABT) services and the digitalisation of the customer experience.
• In this context, the current acquiring market is coming to an end and requires the definition and implementation of a new strategy covering acquiring services, PSPs (Payment Service Providers) and all associated services.
• As part of the renewal and modernization of our payments ecosystem, we are looking for an experienced Senior Project Manager to lead two complementary strategic initiatives:
• the project to renew the Acquiring and PSP (Payment Service Provider) services, from the definition of needs and the preparation of the market to the implementation and transition to the future system;
• the PCI-DSS certification project for the existing payment ecosystem, with the aim of managing compliance and implementing an approach to ensure the sustainability of future annual certifications.
• You will be responsible for the overall management of these two initiatives, from the scoping and needs analysis phases to their implementation.
• For the renewal of the Acquiring and PSP services, you will manage the preparation of the specifications, the award process, the technical deployment and the operational implementation of the future system.

THE SCOPE OF THE MISSION COVERS IN PARTICULAR:

• Analysis of the current payment system and existing contracts;
• Needs analysis: collecting, consolidating and challenging business, technical, financial and regulatory needs from the various stakeholders;
• Definition of the Acquiring and PSP target strategy;
• Preparation of decision files and associated public contracts;
• Coordination with the Purchasing, Finance, Legal, Security, Architecture teams and stakeholders involved in CLIENT's payment processes;
• The management of the analysis of the impacts on CLIENT's sales and payment systems;
• The management of the definition of the target architecture of payment flows;
• Coordination of transition activities between existing payment services and the future Acquiring and PSP system;
• Risk management, dependencies, budgets and schedules;
• Preparation and follow-up of the transition, integration, testing and production phases;
• Governance: leading project committees and steering committees, and ensuring regular reporting to management.
• The management, in project mode, of the PCI-DSS certification project on the payment perimeter concerned, including the coordination of the various internal and external stakeholders, the monitoring of compliance actions, risks and dependencies.
• The implementation of a structured and sustainable approach to effectively prepare and manage future annual PCI-DSS certifications, as well as the consideration of these requirements in the evolution of the payment ecosystem

EXPERIENCE & KEY SKILLS:

• This assignment requires proven experience in complex project management, electronic payment services, public procurement, vendor management, and environments with significant regulatory and security constraints.

EXPERIENCE:

• Minimum 7 to 10 years of experience in complex project management, including at least 3 years in the field of payments (PSP, Acquiring, Electronic Banking).
• Experience in leading PCI-DSS compliance projects or comparable initiatives in the payments field, including coordinating multiple stakeholders and monitoring remediation plans.

BUSINESS EXPERTISE: Excellent understanding of the payment ecosystem (acquiring, payment schemes, PSP, financial reconciliation, PCI-DSS).

PURCHASE / RFP: Proven experience in drafting specifications and managing large-scale calls for tenders.

SKILLS:

• Budget management
• Business Requirements
• Ability to analyze and synthesize
• Communication
• Demand Management
• Payment / Acquiring / PSP
• PCI-DSS / Payment Compliance
• Project Management
• Drafting and monitoring of specifications in the public sector
• Risk & Dependency Management
• Supplier Relationship Management
• Test Management

QUESTIONS:

• Do you confirm that you will be able to go face-to-face 2 to 3 days a week to different STIB sites?
• Do you have a PRINCE2 Practitioner certification?
• Do you have a Project Management Professional (PMP) certification?
• Describe your concrete experience in managing projects related to electronic payments, Acquiring and/or PSP. Specify your role, scope and main responsibilities.
• Have you ever led a PCI-DSS compliance or certification project, or a similar initiative in the payments space? If so, specify your role, the scope and the results obtained.
• Have you ever prepared or led a call for tenders / public contract for IT or payment services? If so, describe your role in defining requirements, drafting specifications and evaluating bids.