Property Projects Coordinator

Location

Hybrid - 1-2 Days a Week On-Site

Why The Works?

We don’t just sell products. We inspire reading, learning, creativity and play.

You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects someone with a late family member’s memory.

You never know who someone will become. So with your passion, and our products, you will help ignite the spark in helping people unleash their creativity, find new passions, hobbies, or rekindle fond memories.

The unseen possibilities are limitless, and it all starts with you.

Become a Property Projects Coordinator

As our Property Projects Coordinator, you’ll play an important role in supporting the delivery of change across our store estate, from new stores and refits to relocations, closures and other Property projects. With your brilliant organisation and communication skills, you’ll help bring people, plans and information together so that projects stay organised and on track.

Working alongside our Property project leads, you’ll coordinate activity, maintain plans and trackers, follow up actions and keep internal teams, stores, contractors and suppliers connected and informed. You’ll be at the heart of the day-to-day coordination that helps our Property projects run smoothly and supports the team in delivering great environments for our colleagues and customers.

Your Mission

· Project planning and coordination – Keep project plans, trackers, milestones, actions and dependencies organised and up to date, providing the structure and follow-through that helps new stores, refits, relocations, closures and other estate projects stay on track.

· Stakeholder, supplier and contractor coordination – Bring together stores, internal teams, contractors and suppliers, coordinating agreed activity and ensuring the right people have the right information at the right time. Proactively follow up actions and escalate delays, risks or issues to the relevant Property project lead.

· Project costs and administration – Maintain accurate project cost trackers and coordinate quotes, purchase orders and invoice queries, working closely with Property and Finance to provide clear visibility of committed and actual costs and highlighting anything requiring review.

· Fixtures, equipment and signage – Coordinate the ordering and delivery of fixtures, equipment, signage and other project requirements, tracking progress against project timelines and helping resolve missing, delayed or incorrect items.

· Store readiness and handover – Work closely with Retail Operations and store teams to support a smooth and organised handover, ensuring the right information, equipment and contacts are in place and agreed snagging and outstanding actions are followed through to completion.

· Project governance and reporting – Maintain accurate and accessible project documentation and provide clear, timely updates on project status, costs, risks, actions and upcoming milestones, giving Property project leads the information they need to maintain effective oversight.

· Proactive problem solving – Stay one step ahead by identifying potential issues, delays or gaps in information, taking action where appropriate and escalating anything requiring a decision or intervention from the Property project lead.

· Continuous improvement – Look for opportunities to make Property projects simpler and more consistent, developing effective templates, checklists, processes and ways of working that strengthen coordination across the estate.

Skills/Behaviours That Will Set You Apart

• Exceptional organisation and attention to detail, keeping multiple projects, actions, milestones, costs and documentation accurate and up to date.

• Brilliant coordination skills, bringing together internal teams, stores, contractors and suppliers to keep agreed activity moving forward

• A proactive approach and great follow-through, confidently chasing actions, spotting potential delays and escalating issues when needed.

• Strong communication skills, building positive working relationships with a wide range of internal and external stakeholders and ensuring people have the information they need.

• The ability to juggle multiple priorities, staying organised and maintaining momentum when supporting several Property projects and activities at the same time.

• Confidence working with numbers and detail, maintaining project cost trackers and supporting the effective coordination of quotes, purchase orders and invoice queries.

• A structured and consistent way of working, maintaining accurate project plans, trackers, records and documentation that provide clear visibility across projects.

• A problem-solving mindset, identifying issues early, helping resolve day-to-day coordination challenges and knowing when something needs to be escalated

• A passion for making things better, looking for opportunities to simplify processes and introduce consistent templates, checklists and ways of working across Property projects.

• Confidence using Microsoft Office, particularly Excel, Outlook and PowerPoint, to organise information, maintain trackers and support clear project communication.

• Relevant Property, Retail, Facilities, Construction or project coordination experience would be a real advantage, particularly experience supporting new store openings, refits or other multi-site projects.

Our PERKS really are ‘The Works’

• 💪 25% Colleague Discount! - Plus, exclusive Double Discount days!

• 😎 MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!

• 🚀 Holiday – 33 days including bank holidays.

• 💃 Holiday Purchase - Purchase an additional 5 days

• 🎓 Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you.

• 💸 Wagestream - Claim early access to 50% of your wages as you earn them – for when ‘life’ happens!

• 🏬 Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works!

• 💛 24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more!

• 🩺 Healthcare Cash Plan – To support your everyday healthcare costs

• 🥳 And loads more! – Long Service Awards, pension, life assurance, Cycle to Work and optional charity giving.

Our Purpose

To inspire reading. learning, creativity and play - making lives more fulfilled.

Our Values

We are Crafty | We are Caring | We are Can-do

We Listen. We Care

Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what’s going great, and what needs a couple of tweaks to help make The Works the best place you’ve ever worked! You’ll have opportunity to help give us that direction.

Promoting Diversity, Inclusion, and Applying Reasonable Adjustments

At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term).

We are open to discussing part-time and flexible working and, where possible, will try to support this. If you need reasonable adjustments to apply for this role, please contact recruitment@theworks.co.uk and we’ll be happy to help!