Quality Assurance Analyst, Global Compliance Quality Assurance

Quality Assurance Analyst, Global Compliance Quality Assurance – Vilnius, Lithuania

Do you want to be part of a team that helps protect customers from money laundering, terrorist financing, and other fraudulent activities? Would you like to be part of a company that is passionate about moving money for better? Join Global Compliance Quality Assurance team as a Quality Assurance Analyst, Global Compliance Quality Assurance.

Western Union powers your pursuit 

In this role, you will be supporting various parts of compliance, including, OCMI, Subpoena, FIU teams to help them maintain regulations and conform to company’s standards.

Role Responsibilities

• Review transaction monitoring and subpoena requests related cases.

• Assess whether all required procedural steps were completed and documented properly.

• Validate the final case resolution.

• Provide actionable, clear and concise feedback.

• Stay up to date with emerging Anti-Money Laundering (AML) and Counter Financing of Terrorism (CFT) typologies, regulatory changes, and trends.

Role Requirements

• Experience in compliance reviews, quality assurance, audit, fraud prevention, or AML operations within a financial services environment.

• In-depth understanding of Western Union Compliance processes and systems, with demonstrated subject matter expertise in at least one Compliance or AML Operations function and the ability to learn additional processes.

• Strong analytical and critical thinking skills, with excellent attention to detail.

• Proficiency in Microsoft Office applications, including advanced Excel skills for data analysis, reporting, and process tracking.

• Ability to provide clear, constructive, and evidence-based feedback.

Workplace Options

HYBRID

Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.

BENEFITS AND OTHER DETAILS

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few. Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Lithuania specific benefits include:

• Private Health Insurance (3 options)

• Life & Accident Insurance

• Additional days off

• Wide variety of discounts and special offers

• ⁠Free Fitness facilities

• Volunteering activities

• Referral program

Salary

The monthly gross base salary range is 2,125 – 2,833 EUR. This range represents anticipated low and high end of the salary for this position. This role is also eligible for an annual variable target incentive (which may include long-term incentives, if eligible) that aligns with individual and company performance. Actual salaries will vary based on candidate’s qualifications, skills and competencies.

Other Details

We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

#cvbankas

Estimated Job Posting End Date:

11-15-2026

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

About Us

At Western Union, we’re more than a trusted name in global payments. We’re moving beyond remittances, beyond cash, and beyond the expectations of our customers.

Our talented teams enable us to transform into a digital-first company, built on the strength of our retail foundation and powered by next-generation payments. All this with the goal of helping people prosper.

Our customers inspire us to push boundaries and create services that make life easier and communities stronger. Wherever you are in the world, we’re committed to shaping the next generation of financial experiences.

Join us as we go beyond and be part of a team that’s redefining what’s possible.