Quality Assurance Manager

Role Description The Quality Assurance Manager is a part-time, remote role responsible for ensuring the accuracy, consistency, and quality of all content and opportunities published on the platform. This role involves reviewing and validating legal scholarships, courses, and volunteering posts to confirm adherence to editorial guidelines, clarity standards, and ethical requirements. The Quality Assurance Manager will develop and maintain quality control processes, create checklists and documentation standards, and provide feedback to content contributors and partner institutions. Day-to-day tasks include performing regular audits of published content, identifying areas for improvement, recommending corrective actions, and collaborating with the team to refine workflows. The role also includes monitoring user feedback and quality metrics to support continuous improvement of platform content and user experience.

Qualifications

• Strong skills in content review, proofreading, and editing to ensure accuracy, clarity, and consistency across all published materials.
• Experience in quality assurance, process improvement, and documentation standards within content, education, or legal-related environments.
• Background in law, legal education, or related fields, with the ability to understand and assess legal opportunities, scholarships, and training programs.
• Ability to work independently in a remote, part-time setting, manage multiple tasks, and meet deadlines with high attention to detail.
• Excellent written and verbal communication skills in English; proficiency in Arabic is highly beneficial.
• Familiarity with online platforms, basic data analysis, and feedback collection tools to monitor content performance and quality indicators.
• Bachelor’s degree in Law, Communications, Education, or a related discipline; advanced studies or certifications in quality management are a plus.
• Demonstrated commitment to youth empowerment, education, and non-discriminatory practices in content and opportunity publishing.