Quality Control & Quality Assurance Supervisor
- Salary
- Up to MX$9K/wk
- Hiring from
- Mexico
- Work type
- Hybrid
- Posted
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Our Mission
Thirty Three Threads was born on the 33rd parallel. It echoes the spirit of the active lifestyle so intrinsic to San Diego, our home, and it is here that our story comes to life. Our brands: Tavi, ToeSox, Base33, Vooray and Mizu all reflect this synergy, although each step boldly with its own unique personality.
We define new trends in the studio and beyond, driven by our customers’ desire to continually enhance their practice. And, we dedicate our days to innovating and creating high performance and premium, quality products that allow them to lead the active lifestyle they choose with style they love. We invite you to join our journey.
About Us
Founded in 2004, Thirty-Three Threads is an industry leader in high performance, fashionable premium apparel, socks and accessories for the global boutique fitness market and beyond. Our brands and products are known as best-in-class in quality, design, style and functionality.
Summary
Thirty Three Threads was born on the 33rd parallel. It echoes the spirit of the active lifestyle so intrinsic to San Diego, our home, and it is here that our story comes to life. Our brands: Tavi, ToeSox, Base33, Vooray and Mizu all reflect this synergy, although each step boldly with its own unique personality.
We define new trends in the studio and beyond, driven by our customers’ desire to continually enhance their practice. And, we dedicate our days to innovating and creating high performance and premium, quality products that allow them to lead the active lifestyle they choose with style they love. We invite you to join our journey.
About Us
Founded in 2004, Thirty-Three Threads is an industry leader in high performance, fashionable premium apparel, socks and accessories for the global boutique fitness market and beyond. Our brands and products are known as best-in-class in quality, design, style and functionality.
Summary
The Quality Control & Quality Assurance Supervisor is the company’s central authority for product quality governance within the Transversal Organization. This role owns the design, mapping, auditing, and enforcement of all QC/QA workflows and SOPs across Mexico warehouse operations, production vendors, CoBrand production, and 3PL partners - rebuilding the quality system from the ground up.
The Supervisor leads QC Inspectors, Production QC staff, Rework QC teams, and governs GGlobal QC support. They ensure disciplined execution of inspections, documentation accuracy, defect classification, and quality escalation. The role owns the end‑to‑end quality experience from vendor → production → warehouse → outbound, ensuring quality expectations are understood, adopted, and enforced across all operational teams.
Duties and Responsibilities:
Quality System Design & Governance
- Rebuild the entire QC/QA system, including process maps, SOPs, inspection criteria, defect classification standards, and documentation workflows.
- Own end‑to‑end QC/QA mapping for vendor production, CoBrand production, inbound, outbound, in‑process, rework, and 3PL QC workflows.
- Ensure all QC/QA processes reflect true operational reality across Warehouse Ops, Production Control, CoBrand, Inventory Control, Logistics, and GGlobal.
- Establish quality governance standards and ensure cross‑functional adoption.
- Partner closely with Business Process & Operational Alignment team to align QC/QA SOPs and process maps with the broader Transversal SOP framework.
Quality Control Leadership
- Manage daily QC inspections for inbound, outbound, and in‑process product.
- Ensure QC teams follow inspection procedures, AQL standards, measurement accuracy, and packaging requirements.
- Govern defect identification, classification, documentation, and escalation.
- Oversee rework QC processes to ensure corrections meet quality expectations.
- Ensure QC execution aligns with SOPs, process maps, and quality standards.
Quality Assurance & Vendor Quality Governance
- Maintain QA standards, defect classification guidelines, and inspection criteria.
- Govern quality expectations for Mexico warehouse operations, CoBrand production, vendors/suppliers, and 3PL partners.
- Provide structured feedback to vendors (in partnership with Production Control and CoBrand) to reduce defects and improve consistency.
- Monitor vendor quality performance and escalate recurring issues to Production Control and CoBrand leadership.
- Lead and support vendor quality audits and corrective action plans.
- Clarify boundaries: Production timelines and vendor management remain owned by Production Control and CoBrand; QC/QA governs quality expectations and defect reduction.
GGlobal QC Support Management
- Govern GGlobal QC support, ensuring alignment with company quality standards and SOPs.
- Ensure GGlobal QC teams follow correct inspection workflows, documentation standards, and defect classification rules.
- Audit GGlobal QC execution and drive corrective actions when gaps are identified.
- Maintain communication channels between GGlobal QC, Warehouse Ops, Production Control, and CoBrand.
Documentation & Reporting
- Ensure QC reports, inspection forms, defect logs, and rework documentation are complete, accurate, and compliant.
- Deliver weekly QC summaries, defect trends, and vendor quality scorecards.
- Maintain documentation accuracy in SAP QC workflows and defect logging systems.
- Escalate major defects, compliance risks, or recurring issues to Warehouse Ops and Production Control leadership.
Cross Functional Alignment
- Partner with Warehouse Ops to support inbound, outbound, and production workflows.
- Coordinate inspection timing and QC requirements with Production Control.
- Align QC documentation with Logistics and Inventory Control accuracy needs.
- Communicate quality issues and improvement opportunities to Product teams.
- Support CoBrand and Production Control in vendor quality communication.
- Work closely with Christine to ensure QC/QA SOPs integrate seamlessly into the Transversal SOP ecosystem.
SOP Governance & Process Mapping
- Develop, audit, maintain, and govern QC/QA SOPs for inbound, outbound, in‑process, rework, CoBrand production, vendor quality, and 3PL QC workflows.
- Build and maintain process maps for all QC/QA workflows; ensure maps reflect true operational reality across Warehouse Ops, Production Control, CoBrand, and 3PL.
- Conduct SOP audits to identify gaps, reduce errors, and strengthen cross‑functional discipline.
- Ensure Warehouse Ops, QC teams, Production Control, CoBrand, and 3PL partners follow established QC/QA SOPs; escalate non‑compliance and drive corrective actions.
- Govern training for QC teams on SOPs, system workflows, defect logging, and documentation standards.
- Lead change management for QC/QA process updates, ensuring documentation, communication, and adoption across all impacted teams.
KPI Ownership & Business Reviews
- Develop and own QC KPIs including defect rate, rework rate, vendor quality score, inspection accuracy, and documentation accuracy.
- Track QC throughput, inspection timeliness, and rework completion accuracy.
- Prepare Monthly Business Review materials for leadership.
- Drive initiatives to reduce defects, improve vendor quality, and strengthen QC execution.
- Use KPI trends to identify root causes and drive continuous improvement.
Team Leadership & Development
- Lead QC Inspectors, Production QC staff, Rework QC teams, and govern GGlobal QC support.
- Train teams on QC tools, SAP QC workflows, defect logging systems, and documentation standards.
- Build a disciplined, accuracy focused QC culture.
- Reinforce accountability for quality standards, documentation accuracy, and SOP adherence.
Knowledge, Skills and Abilities Required:
- Deep expertise in QC inspection methods, defect classification, and apparel/manufacturing quality standards.
- Strong analytical skills and documentation accuracy.
- Ability to manage QC teams and resolve quality issues quickly.
- Strong bilingual communication (English/Spanish).
- Highly organized, deadline driven, and detail oriented.
- Strong cross functional alignment and vendor communication skills.
Minimum Job Requirements:
- Bachelor’s degree in Operations, Quality, Manufacturing, Engineering, or related field.
- 5–7 years of QC/QA or manufacturing quality experience (apparel preferred).
- Experience with ERP systems (SAP preferred) and QC documentation tools.
- Experience leading QC teams and enforcing quality standards.
- Strong vendor communication and cross‑functional alignment skills.
Travel/Schedule Requirements
- Must be available to work regular business hours, with occasional overtime or weekend work.
- Must accommodate late‑night or early‑morning meetings with international counterparts (Ex: China, Hong Kong, Netherlands).
- Ability to travel up to 30% nationally and international for Vista office visits, management meetings, vendor meetings, sales meetings, or cross‑functional sessions (local, Mexico, U.S., or overseas).
- US Travel Visa required.
Benefits + Pay
- Base salary up to $9,000 MXN Net weekly based on experience
- Annual bonus: $3,000 USD
- Hybrid work setting
- Wellness focused work environment, casual/lifestyle apparel work attire, one hour paid fitness time per week
- Summer Half Days, additional incentivized paid time off.
- Quarter and Monthly Employee Recognition Programs
- Major and Minor medical insurance
- Generous apparel stipend
