SUMMARY:

Completes quality improvement activities for assigned populations according to the Quality Management program.
Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.

In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:

Instill Trust and Value Differences
Patient and Community Focus and Collaborate

RESPONSIBILITIES:

Responsible for tracking quality measures for assigned Brown Health Medical Group Primary Care practice locations
Works with assigned practices to ensure goal attainment
Participates in chart audits for documentation compliance to meet quality measures
Monitors and assists the practices with Pre-Visit Planning, exception report review, and Lab/DI tracking
Prospectively and retrospectively works to identify and close gaps in care
Performs outreach to patients to ensure gap closure and testing is completed
Coordinates and performs Quality training for new Medical Assistants in assigned practices
Develops relationships with providers, practice managers, and medical assistants to work with practices on quality improvement activities and to improve patient outcomes
Attends and participates in team quality meetings and office-based team meetings
Participates in quality improvement cycles using PDSA method
Complies with federal and local confidentiality laws, including HIPAA, ensuring patient privacy
Adheres to Brown Health Medical Group Primary Care guidelines and policies for protecting patients’ demographic, clinical, and financial information
Performs other job-related duties as assigned

MINIMUM QUALIFICATIONS:

Education and Experience
High School Diploma or equivalent
Previous experience as a Medical Assistant or equivalent clinical training
At least 1 year of experience that is directly related to the duties and responsibilities specified
Any combination of education and experience that is substantially equivalent is also acceptable
Knowledge, Skills, and Ability
Working knowledge of quality improvement programs such as: HEDIS, Medicare 5 Star, Meaningful Use
Ability to use technology with proficiency in Microsoft Office applications such as: Outlook, Excel, and Word
Familiar with data entry tools, including electronic medical records
Ability to work both on a team and independently
Ability to maintain quality, safety and /or infection control standards
Strong organizational and analytical skills
Ability to multi-task with the skills to think critically and problem solve
Detail and process orientated with a focus on efficiency
Physical Effort and Dexterity
This role works primarily in a remote capacity and has daily communications through virtual meetings, some time in the office will be required for meetings, trainings, etc.
Sit and stand for prolonged periods of time
Work and move among all departments of Brown Health Medical Group Primary Care group
Excellent hand/eye coordination
Lift up to 15 pounds
Manual dexterity to operate a personal computer or laptop as well as standard office machines and equipment as it pertains to one’s position
State-wide travel and operation of motor vehicle may be required for offsite meetings and trainings
o Must have a valid driver’s license and clear driving record
o Use of personal vehicle and proof of auto insurance is necessary
Visual Acuity, Hearing, and Speaking
Capability to transfer information from original source to paper, computer, telephone and in person

Pay Range:

$22.04-$36.37

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

Brown Health Medical Group Primary Care - 593 Eddy St - Executive Suite Providence, Rhode Island 02903

Work Type:

Monday through Friday 8-4:30pm

Work Shift:

Day

Daily Hours:

8 hours

Driving Required:

About Us

As Rhode Island's largest health system and private employer, Brown University Health is the state's premier provider of health services and includes the only Level I Trauma Center for southeastern New England. Today, more than 20,000 people work at Brown University Health and bring their unique skills, experiences, and compassion to their jobs every day.

Formed in 1994, Brown University Health is a not-for-profit health system based in Providence, RI comprising three teaching hospitals of The Warren Alpert Medical School of Brown University: Rhode Island Hospital and its Hasbro Children's; The Miriam Hospital; and Bradley Hospital, the nation’s first psychiatric hospital for children; Newport Hospital, Saint Anne's Hospital and Morton Hospital, community hospitals offering a broad range of health services; Gateway Healthcare, the state’s largest provider of community behavioral health care; and Brown Health Medical Group, the largest multi-specialty practice in Rhode Island.

Brown University Health is an equal opportunity employer that values diversity of cultural background, race, gender, age, religion, identity, ability, and perspectives - we are actively committed to a diverse workforce that represents the patients and community that we serve. We are invested in creating a respectful, inclusive, and equitable environment that supports the holistic well-being of our employees and their families.

Join us and help build a healthier future for our patients - and for yourself.