Remote Healthcare Client Coordinator

Key Responsibilities

Respond promptly to client inquiries regarding questions, report statuses, concerns, or requests for information.

Enter and retrieve client or examinee information using MCMCs databases and internal systems.

Maintain daily communication with the Quality Assurance (QA) department regarding workflow, pending reports, and turnaround times.

File and archive open and closed cases; ensure client data and guidelines remain current and accurate in the system.

Work independently and collaboratively to ensure timely completion of tasks, proper documentation, and efficient case management.

Direct calls to appropriate internal departments as needed; assist in resolving customer complaints or quality-related issues.

Perform clerical tasks including typing, filing, proofreading, emailing, and documentation management.

Ensure all activities comply with federal and state legal and safety regulations, including HIPAA.

Notify management of any report discrepancies or concerns requiring escalation.

Perform additional duties as assigned to support departmental operations.

Qualifications

High school diploma or equivalent required.

Minimum of one year of clerical experience, or equivalent combination of education and experience.

Experience in a medical office or insurance environment preferred.

Proficiency with Microsoft Word, Excel, Outlook, Internet applications, and general office equipment.

Knowledge of HIPAA regulations and ability to maintain confidentiality.

Strong communication skills, accuracy, attention to detail, and the ability to prioritize tasks.

Ability to work independently, manage multiple deadlines, and maintain professionalism under pressure.

Work Environment

This position is 100% remote with a standard schedule of MondayFriday, 8:30 AM 5:00 PM EST (with overtime as available).

MUST HAVE ACCESS TO YOUR OWN LAPTOP OR DESKTOP THAT SUPPORTS WINDOWS 11

TRAINING IS ON CAMERA

Job Type & Location

This is a Contract to Hire position based out of Miami, FL.

The pay range for this position is $16.00 - $17.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This is a Contract to Hire position based out of Miami, FL.

This position is anticipated to close on Nov 12, 2026.

This is a fully remote position.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.