Remote Patient Monitor - Virtual Assistant

This is a remote position.

Virtual Rockstar is hiring a full-time Remote Patient Monitor on behalf of our client — a rapidly growing home-based healthcare organization headquartered in Arkansas. This role is ideal for a compassionate, detail-oriented professional with a nursing background and strong Athena EMR experience who’s passionate about improving patient outcomes through remote care.

As the Remote Patient Monitor, you’ll be responsible for tracking patient health data, conducting outreach calls, and ensuring accurate documentation within Athena EMR. You’ll monitor key vital sign parameters, check for out-of-range readings, and coordinate with providers to ensure timely interventions when needed.

This role is a blend of clinical insight and administrative excellence — perfect for someone who understands patient care but thrives in a structured, data-driven environment.

You’ll play a key role in supporting patients receiving home visits, helping manage their ongoing health data and coordinating communication with their clinical care team.

About Our Client

Our client provides comprehensive mobile primary care and post-hospital follow-up services, specializing in supporting patients who face barriers to traditional healthcare — including seniors and individuals managing chronic conditions. Their team of medical professionals brings high-quality, personalized care directly to patients’ homes, ensuring continuity and compassion every step of the way.

The organization’s mission is to make healthcare more accessible, proactive, and human by combining hands-on home visits with modern remote patient monitoring systems.

Responsibilities

Patient Monitoring & Communication

• Review and document daily or weekly patient readings such as weight, blood pressure, and glucose levels
  

• Call patients to follow up on vitals, medication changes, or symptoms
  

• Ask guided clinical questions to assess patient condition and compliance
  

• Identify abnormal or out-of-range values and escalate them to the provider team
  

• Maintain a compassionate and professional tone with patients, primarily elderly individuals receiving home care
  

Data Entry & EMR Documentation

• Enter, review, and update patient data accurately within Athena EMR
  

• Create, modify, and maintain templates in Athena for consistent reporting and follow-up documentation
  

• Log all communication, notes, and observations for provider review
  

• Track and report trends in patient vitals to support proactive care management
  

Team Collaboration & Administrative Support

• Communicate with providers and medical staff using Microsoft Teams for updates and escalations
  

• Coordinate with the care team to ensure each patient’s remote monitoring aligns with their visit schedules
  

• Assist in developing workflow efficiencies and monitoring reports for quality assurance
  

  
  

Requirements

• Nursing background (LPN, RN, or equivalent education strongly preferred)
  

• Experience using Athena EMR is required
  

• Knowledge of normal vs. abnormal parameters for common vital signs
  

• Strong written and verbal English communication skills (clear, professional, and patient-friendly)
  

• Comfort with phone-based patient communication, particularly with elderly patients
  

• Excellent attention to detail and accuracy in documentation
  

• Reliable technology setup with secure internet connection suitable for HIPAA-compliant work
  

• Ability to work collaboratively and independently in a remote setting
  

  
  

Benefits

• Competitive salary commensurate with experience.
  

• Opportunities for professional development and growth.
  

• Work in a dynamic and supportive team environment.
  

• Make a meaningful impact by helping to build and strengthen families across the globe.