Remote WFH Part time and Full time - Customer Service Representatives and Live Chat Support

DESCRIPTION ACCIONA INNOVATIONS is a forward-thinking organization dedicated to delivering streamlined digital solutions and exceptional customer support services. We value accuracy, efficiency, and a customer-first mindset, and we are committed to creating a supportive remote work environment where team members can grow and succeed. Position Overview We are seeking a motivated and detail-oriented Entry Level Customer Service Representative & Live Chat Support to join our remote team. This dual-role position combines accurate data management with real-time customer support through live chat. The ideal candidate is organized, tech-savvy, and enjoys helping customers while maintaining high standards of accuracy. No prior professional experience is required — we provide training for the right candidate. Key Responsibilities Customer Service Representatives Duties: Accurately input, update, and maintain company records and databases Verify data for accuracy and completeness Review and correct errors in digital files Maintain confidentiality of sensitive information Generate basic reports as needed Live Chat Support Duties: Respond promptly to customer inquiries via live chat Provide accurate information about products and services Resolve basic customer concerns and escalate complex issues when necessary Maintain a professional and friendly tone in all communications Document customer interactions in the system Required Skills & Qualifications High school diploma or equivalent Basic computer proficiency (Microsoft Office, Google Workspace, email platforms) Strong typing skills with attention to detail Excellent written communication skills Ability to multitask and manage time effectively Reliable internet connection and quiet home workspace Self-motivated and able to work independently Preferred (Not Required) Previous customer service experience Familiarity with CRM or chat support platforms Basic knowledge of data management systems Compensation & Benefits Competitive hourly pay Flexible scheduling options Paid training provided Opportunities for advancement Performance-based incentives Supportive remote team environment Work Schedule Flexible shifts available (morning, afternoon, evening) Weekend availability is a plus but not required Why Join ACCIONA INNOVATIONS ? 100% remote work environment Entry-level opportunity with growth potential Skill development in both data administration and customer support Collaborative and inclusive company culture