Reporting & Insights Analyst

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

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DePuy Synthes is recruiting for a(n) Analyst, Reporting & Insights, located in Manila, Philippines.

Job Overview

The Analyst, Reporting & Insights supports activities across all Global Business Services (GBS) functions. Working cross-functionally, this role helps maintain accurate operational information, monitor service performance, support end-to-end delivery processes, and identify opportunities to improve reliability and client experience.

This is an opportunity to build broad cross-functional experience while contributing to the effective delivery of DePuy Synthes’ business services. The Analyst will turn operational data into clear insights, support consistent execution, and help teams resolve issues that may affect customers, orders, inventory, or internal service delivery performance.

Key Responsibilities

• Support day-to-day processes across GBS functions including Finance; HR; Procurement; Commercial, Enterprise Administration Operations & Master Data Management; Operational Oversight

• Collect, validate, consolidate, and maintain data used for operational reviews and decision support

• Prepare recurring reports, dashboards, scorecards, and presentation materials that communicate performance, trends, risks, and follow-up actions

• Monitor key sales and delivery measures, identify exceptions or data quality issues, and escalate items requiring management or cross-functional support

• Work with commercial, customer service, planning, procurement, logistics, finance, data, and technology teams to research and resolve operational issues

• Support data integrity and accuracy across relevant business systems, including enterprise resource planning and master data management environments

• Document processes, business requirements, decisions, action items, and issue resolution steps to promote consistency and effective knowledge sharing

• Analyze operational information to identify trends, root causes, and practical opportunities to improve service, quality, efficiency, and customer outcomes

Qualifications

Education

• Required: Bachelor’s degree, preferably in Supply Chain Management, Business Administration, Operations Management, Engineering, Finance, Data Analytics, Information Systems, or a related field

• Preferred: Relevant postgraduate study or professional training in supply chain, analytics, operations, or process improvement

Experience and Skills

Required

• 0 to 2 years of relevant work experience in supply chain, sales operations, commercial operations, customer service, logistics, reporting, data management, or a related field. Relevant internships or academic project experience may be considered

• Strong analytical and problem solving skills, with the ability to organize information, identify exceptions, and communicate clear findings

• Proficiency in Microsoft Excel and experience preparing accurate reports, summaries, or presentation materials

• Strong attention to detail and a commitment to data accuracy, timely execution, and complete documentation

• Ability to manage multiple assignments, follow established processes, and meet recurring deadlines with appropriate guidance

• Effective written and verbal communication skills, including the ability to work constructively with cross-functional and geographically dispersed partners

• A collaborative, customer focused approach and willingness to learn commercial and end-to-end supply chain processes

Preferred

• Experience or coursework in order management, sales operations, customer service, supply chain planning, logistics, inventory, procurement, or delivery operations

• Working with operational data in an enterprise resource planning, customer relationship management, reporting, or master data management system

• Familiarity with dashboards or business intelligence tools, such as Microsoft Power BI

• Exposure to key performance indicators, variance analysis, root-cause analysis, process mapping, or continuous improvement methods

• Supporting recurring operating reviews, tracking action items, or coordinating work across multiple functions

• Knowledge of healthcare, medical devices, life sciences, or another regulated industry

• Familiarity with data governance, data quality controls, or master data processes

Other

• Language: Fluent English proficiency, both written and verbal, is required. Additional language proficiency may be preferred based on the markets supported.

• Travel: Limited domestic or international travel may be required based on business needs

• Work arrangement: Ability to collaborate across time zones and support scheduled business activities as required

• Certifications: Entry-level certifications or training in supply chain, data analytics, Lean, Six Sigma, or project management are preferred but not required

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

#DePuySynthesCareers

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About Us

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

Our Credo calls on us to respect the dignity of every individual and create an environment for all people to thrive. Throughout the recruitment process - from application through hiring - we are committed to providing reasonable accommodations/adjustments for qualified candidates with disabilities. If you need support at any stage of the recruitment process, please complete our candidate accommodation request form so we can assist you.

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