Research Asistan

Role Description The Research Assistant is a part-time, remote role responsible for supporting data-driven projects that enhance TCS’s fulfillment, mailing, and customer service operations. This role involves collecting, organizing, and analyzing data related to direct marketing campaigns, address quality, and mailing efficiency. The Research Assistant will prepare concise reports and summaries, validate information against internal systems, and assist with documenting processes and findings for internal stakeholders. Daily tasks may include online and database research, data entry and cleanup, quality checks on mailing lists and customer records, and collaboration with team members to support ongoing projects and operational improvements. The role requires consistent communication with supervisors, timely completion of assignments, and adherence to data privacy and security standards.

Qualifications

• Strong research and analytical abilities, including experience gathering information from online and internal data sources and summarizing findings clearly.
• Proficiency with spreadsheets and databases (e.g., Excel, Google Sheets, basic database tools) and comfort working with large data sets.
• Attention to detail and accuracy in data entry, data validation, and quality control tasks.
• Effective written and verbal communication skills for creating clear reports, documentation, and updates for team members.
• Ability to work independently in a remote environment, manage time effectively, and prioritize multiple tasks.
• Basic understanding of direct marketing, mailing operations, or customer fulfillment processes is preferred.
• Familiarity with data privacy and confidentiality practices in handling customer and mailing information.
• Associate’s or bachelor’s degree in a relevant field (such as Business, Communications, Statistics, or Information Management), or equivalent practical experience.