Research Manager/Sr. Manager - Custom Insights

Research Manager / Sr. Manager, Custom Insights & Strategy

Location: Remote

Overview

Collage Group is the only cultural intelligence engine that fuses consumer, industry, and brand data to provide brands with insights on the why behind consumers’ behaviors – so they can act quickly to fuel revenue and brand growth. Powered by 28B points of data and AI workflows, we're helping 250+ of the world's largest brands win with key growth audiences.

Collage Group is seeking a Research Manager / Senior Research Manager to join our Custom Insights market research team in our mission to uncover hidden truths and immersive human insights that propel brands forward.

In this role, you will lead full service custom market research engagements across both Quantitative and Qualitative methodologies. You will serve as a strategic thought partner to major brand clients, synthesizing insights from primary data and Collage’s proprietary cultural intelligence assets to deliver actionable, high-impact stories that drive confidence in decision-making.

Note: This is a consumer market research position and not a business analyst, UX research, or evaluation research role.

Responsibilities

• Full Service Research Execution: Manage and execute custom quantitative and qualitative research studies from kickoff to presentation, championing research quality at every stage of the process. This includes ownership of tasks such as questionnaire and discussion guide design, field management, survey and data QC, data analysis, and reporting (quant and qual data visualization in PowerPoint).
• Insight Generation & Storytelling: Synthesize both qualitative and quantitative data into strategic research reports with compelling narratives to inspire clients to action. Serve as the representative of the consumer voice, delivering culturally fluent insights on under-represented audiences and an empathetic perspective on consumer tensions.
• Project Management: Oversee project timelines and task execution to ensure projects are completed on time, meet research objectives, and drive client delight and loyalty.
• Team Collaboration: Partner closely with project team members and vendors to ensure alignment on task division, timelines, and project objectives. Help the team proactively problem-solve by flagging any capacity, quality, or timing issues early. Provide direction and mentorship to junior analysts on project teams (e.g., slide building best practices). Note: This role does not have direct reports/management responsibilities.
• Client Servicing: Serve as the client contact on key projects or support project lead on client management and communication. Lead project kick off calls and presentations, ensuring research objectives and core business questions are addressed with meaningful insights and brand-specific recommendations.

Experience

• 5-8+ years demonstrated experience in consumer market research (agency, supplier, or consultancy side preferred)
• Strong hands-on proficiency in both quantitative (survey design, statistical analysis, data visualization) and qualitative research techniques (discussion guide design, online bulletin boards, IDIs, focus groups, qualitative data analysis & reporting)
• Proven track record of creating visually compelling, action-oriented presentation decks that translate complex data into clear recommendations for non-researchers and senior executive audiences
• Experience directly working with clients (e.g., presenting research findings to key client stakeholders)
• Intellectually curious, with a passion for consumer culture, human behavior, and brainstorming insights and creative research design
• Highly organized, able to manage multiple tasks or projects concurrently, strong follow-through on deadlines, and a passion for high-quality research
• Equally comfortable in a collaborative, co-creative team environment and with self-directed responsibilities
• Advanced proficiency in Excel & PowerPoint
• Experience with survey platforms (e.g., Decipher, Qualtrics) and qualitative platforms (e.g., Recollective, Qualboard, Discuss.io), analytical/statistical tools a plus (e.g., SPSS, R)
• Spanish language proficiency a plus

Target Compensation: $75,000 - $100,000 + bonus

Invested in Your Well-Being:

We don’t just hire employees; we invest in people. Your health is our priority, which is why we offer premium medical, dental, and vision coverage for you and your loved ones. We believe in a life outside of work, supported by a generous PTO program that includes 12 company holidays, a floating holiday, and a dedicated day for you to give back to a cause you love. We’re also proud to support growing families with 8 weeks of fully paid parental leave for all parents, regardless of path to parenthood. Finally, we help you build for tomorrow with a competitive 401(k) match—because your future is just as important as your present.

Details regarding our Benefits can be found on our Careers Page.

All full time direct employees must be authorized to work in the United States, and must be US-based. Please note that while we are happy to hire remote unless otherwise stated in the job description, we are only able to employ people in the following US States: CA, CO, CT, FL, GA, IL, IN, KS, MD, MA, MN, MO, NJ, NY, NC, OH, PA, RI, TN, TX, VA and DC.

Important: If you have not interviewed directly with an authorized representative of Collage and you receive a job offer, do not respond or provide any personal information. This is likely a fraudulent attempt. Collage will never request sensitive information (such as your Social Security number, banking details, or passwords) before a formal interview process.

About Us: Collage is the only AI-enabled cultural intelligence engine that provides brands with curated, actionable, cultural insights to accelerate revenue growth. Only Collage fuses consumer, brand and industry insights from 26 billion primary data points to provide brands with unparalleled depth of insights on the why behind consumers’ behaviors. The combination of the always-on, easy to use, updated daily tech platform with the best-in-class cultural strategists provides a unique competitive advantage for the world’s leading brands. Collage enables marketers and insights professionals to futureproof their brands, identify and win with the fastest-growing segments, increase brand resonance and loyalty, and authentically activate across all the marketing levers. Founded in 2009, culture has always been at the company’s core. Collage is a National Minority Supplier Development Council (NMSDC) certified minority-owned small business.

Collage Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.