Retail Development Manager

Company Description Heirs Insurance Group is a family of insurance companies committed to providing more than standard insurance solutions. The group includes Heirs General, Heirs Life, and Heirs Insurance Brokers, offering a broad range of products and services for diverse customer needs. The organization focuses on accessible, customer-centric insurance that supports long-term financial security. Team members join a growing, dynamic group that values innovation, collaboration, and professional development.
Role Description The Retail Development Manager is a full-time hybrid role based in Lagos, with a blend of in-office and work-from-home arrangements. This role is responsible for driving retail sales growth across assigned regions, developing and implementing retail channel strategies, and expanding the customer base for Heirs Insurance Group products. Day-to-day activities include planning and executing sales initiatives, monitoring performance against targets, managing retail distribution partners, and coordinating promotional campaigns with internal stakeholders. The Retail Development Manager will conduct market analysis, identify new business opportunities, prepare periodic business reports, and ensure consistent communication with sales teams and management. The role also involves coaching retail sales teams, supporting budgeting and forecasting processes, and ensuring an excellent customer experience at all retail touchpoints.
Qualifications

• Candidates should possess strong Analytical Skills to interpret sales data, identify trends, and support decision-making.
• Candidates should possess Business Planning and Budgeting skills to develop sales plans, allocate resources, and manage performance against financial targets.
• Candidates should possess solid Retail Sales experience, including managing retail channels and driving growth in consumer-facing environments.
• Candidates should possess effective Communication skills to collaborate with stakeholders, guide sales teams, and engage customers and partners.
• Relevant experience in insurance, financial services, or FMCG retail is beneficial.
• Bachelor’s degree in Business, Marketing, Economics, or a related field is preferred.
• Proven ability to work in a hybrid environment, manage multiple priorities, and meet sales targets.
• Strong interpersonal skills, customer focus, and proficiency with MS Office and basic CRM tools are advantageous.