Retail Director

Role Description The Retail Director is a part-time role based in Dubai, United Arab Emirates, with a hybrid work arrangement that combines on-site leadership in retail locations and remote strategic work from home. This role oversees store performance, supervises retail operations, and ensures that customer service standards, merchandising, and visual presentation align with brand expectations. Day-to-day responsibilities include guiding store managers, monitoring sales targets and KPIs, managing budgets, optimizing inventory and staffing levels, and implementing operational policies and best practices. The Retail Director collaborates with cross-functional teams to plan promotions, analyze performance reports, and drive continuous improvement in sales, profitability, and customer experience. The role also involves coaching and developing team members, fostering an inclusive culture, and ensuring compliance with company policies and local regulations.

Qualifications

• Candidates should possess strong Retail and Sales skills, with experience in driving store performance and meeting commercial targets.
• Candidates should possess Team Management skills, including the ability to lead, motivate, and develop diverse store and supervisory teams.
• Candidates should possess Operations Management skills, including experience in store processes, inventory control, and customer service standards.
• Candidates should possess Budgeting skills, with the ability to plan, monitor, and optimize financial performance and cost efficiency.
• Additional beneficial qualifications include excellent communication and interpersonal skills, strong analytical and problem-solving abilities, and proficiency with retail management and reporting tools.
• Experience in multi-store or regional retail leadership, familiarity with the Dubai and broader GCC retail market, and a track record of improving operational efficiency are advantageous.
• A relevant bachelor’s degree in business, retail management, or a related field, or equivalent professional experience, is preferred.