CR
- Salary
- £44.1–£48.3/hr
- Hiring from
- Probably Worldwide
- Work type
- Remote
- Posted
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About Us
At
Civic Recruitment and Limited, we know that individuals are more than
just fixed expenses; they are the cornerstone of every thriving
organisation. That’s why we are passionate about transforming
recruitment in the public and private sectors.
In the modern job market, organisations in both public and private
sectors face significant workforce challenges. Public sector entities,
such as local councils and central government departments, often
struggle with lengthy recruitment processes, limited access to
qualified candidates, and stringent budgetary and regulatory
constraints. Private sector businesses, on the other hand, encounter
high turnover rates, difficulties managing a mix of permanent and
temporary staff, and challenges in sourcing specialised talent for
niche industries. These sector-specific obstacles, coupled with the
universal complexities of payroll management, create a pressing need
for efficient workforce solutions.
Civic Recruitment Limited addresses these challenges with
innovative recruitment and payroll solutions tailored for diverse
organisational needs. Recognising the critical hurdles organisations
face, the company leverages its expertise to streamline processes,
reduce recruitment times, and alleviate administrative burdens. With
an extensive database of over 1 million pre-screened candidates, Civic
Recruitment Limited is well-positioned to cater to the specific
needs of both public and private sectors.
Job Description
This is a remote position.
2 months contract with a local authority
Umbrella Pay Rate: £44.05 - £48.26 per hour umbrella
Summary
- The Revenue Officer is a crucial role within the local authority, tasked with overseeing the administration, collection, and recovery of Council revenues. This position ensures adherence to relevant legislation, local authority policies, and statutory requirements. The Revenue Officer is responsible for delivering exceptional customer service, managing recovery processes, and investigating liability issues, all while contributing to the effective management of the Council's financial assets. This role is vital in maximising income collection, supporting vulnerable residents, and ensuring the fair and consistent application of revenue policies and procedures.
Responsibilities
- Deliver front-line customer service by addressing routine and complex inquiries professionally and promptly.
- Handle customer correspondence and determine suitable follow-up actions in line with established procedures.
- Maintain and monitor revenue records and liability information, ensuring data accuracy and compliance with operational standards.
- Administer the recovery and collection of outstanding debts using appropriate recovery and enforcement procedures.
- Collaborate with collection agents and external organizations on debt recovery matters.
- Identify vulnerable customers and ensure appropriate support measures are considered before pursuing recovery actions.
Requirements:
- Recent experience working within a Local Authority Revenues Service with strong knowledge of Business Rates.
- Proficiency in using one or more of the following systems: MRI (formerly Capita/Academy) or Northgate (NEC/Enterprise document management system).
- Experience in a local authority revenues, debt recovery, taxation, benefits, or related financial environment.
- Good standard of general education, including strong written and spoken English skills.
Additional Information
- Working hours are 37 hours per week, Monday to Friday, 9:00 am - 5:00 pm.
- The position offers a pay rate of £44.05 - £48.26 per hour on an umbrella basis.
- The role is fully remote/homeworking.
- A basic DBS check is required.
- The role follows a bi-weekly payment schedule.
- The application deadline is 16th October 2026; apply as soon as possible.