S-CPT-0050 Talent Pipeline Lead

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Title

Independent Contractor – Talent Pipeline Lead – Business Support / Tier 3 (Remote)

Overview

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.

20four7VA is seeking an experienced Talent Pipeline Lead to provide strategic leadership, operational oversight, and performance management across its Recruitment, Training, and Client Endorsement teams. This role is responsible for ensuring alignment across the talent lifecycle, driving operational excellence, improving talent quality, and strengthening retention outcomes. The ideal contractor is a results-oriented leader with strong experience in talent operations, process improvement, workforce development, and cross-functional collaboration.

The objective of this engagement is to enhance the effectiveness of the Talent Pipeline Lead by establishing scalable processes, improving team performance, and ensuring the successful acquisition, development, and endorsement of high-quality talent.

Scope of Services

Contractors will be required to provide services that align with the following client tasks:

• Lead and integrate the Recruitment, Training, and Candidate Endorsement teams to function as one cohesive team.
• Establish, implement, and maintain standardized processes across the Talent Pipeline functions while allowing flexibility to meet evolving business needs.
• Identify workflow gaps, operational inefficiencies, and process loopholes that impact applicant quality, onboarding success, talent readiness, and retention.
• Ensure alignment between recruitment outcomes, training readiness, and endorsement standards to improve overall talent quality.
• Maintain a high-level operational and performance overview of all Talent Pipeline functions through KPI monitoring, reporting, and data-driven decision-making.
• Collaborate closely with team leaders to establish clear goals, expectations, accountability measures, and performance standards.
• Drive continuous improvement initiatives focused on talent quality, speed to engage, training effectiveness, operational efficiency, and long-term retention.
• Serve as the primary escalation point for cross-functional challenges affecting talent acquisition, contractor development, and endorsement readiness.
• Partner with Growth and Client Experience leaders to ensure the team's initiatives support broader organizational objectives and client success.
• Ensure compliance with company policies, quality standards, and performance expectations across all Talent Pipeline operations.
• Develop and present a 3-month Talent pipeline plan outlining strategic priorities, goals, process improvements, KPIs, accountability measures, and expected outcomes.
• Provide regular updates and actionable insights regarding Talent pipeline performance, risks, challenges, opportunities, and recommended solutions.
• Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.

Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.

Skills

The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:

• CRMs - GoHighLevel or similar applications
• ATS - BreezyHR or similar applications
• Leadership and management of recruitment, talent acquisition, learning and development, workforce development, or talent operations teams.
• Strategic planning, operational management, process improvement, and organizational development.
• KPI tracking, workforce analytics, reporting, and data-driven decision-making.
• Talent acquisition processes, contractor onboarding, workforce readiness, and retention strategies.
• Project management, change management, and cross-functional collaboration.
• Performance management, coaching, and team development.
• Strong verbal and written English communication skills.
• Excellent problem-solving, critical thinking, stakeholder management, and organizational skills.
• Experience with applicant tracking systems, training platforms, reporting dashboards, and productivity tools is highly preferred.

Work Schedule

• Contracted Hours per Week: 40 Hours
• Scheduled Working Days: Monday through Friday
• Daily Working Time: 8:00 AM ET to 5:00 PM ET

Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.

Terms of Engagement

• Contractors will operate under a Master Services Agreement and a Statement of Work
• This is not an offer of employment; contractors are not employees of 20four7VA or any client
• All compensation is processed through 20four7VA according to the terms of the engagement

Role Summary & Requirements

• REQUIRED SERVICE: Business Support
• REQUESTED EXPERIENCE TIER LEVEL: Tier 3 / Senior Leadership Level
• Contracted Hours per Week: 40 hours/week
• Daily Working Time: 8:00 AM – 5:00 PM ET
• Scheduled Working Days: Monday-Friday
• REPORTING TO/POC: To Be Determined
• Number of VAs: 1
• GENDER PREFERENCE: None
• LANGUAGES SPOKEN/PREFERENCE: English
• ACCENT PREFERENCE: Near Native
• REGION PREFERENCES: Philippines

What we offer

• Competitive rates
• Weekly payments
• Various open roles are available
• Free training and upskilling
• Constant support and guidance
• A vibrant community always ready to support you
• And more!