Sage X3 Solutions Consultant

Job Title: Sage X3 Solutions Consultant

Location: UK Remote

Responsible to: Group Head of IT

Responsible for: Managing and enhancing Sage X3 solutions through functional consulting, technical design, troubleshooting, integrations and data expertise, while collaborating with the wider Applications team and business stakeholders to deliver effective operational support, projects and business change.

About Us

At TXO, we are transforming technology for a more sustainable future. Our people enable organisations worldwide to optimise and transform technology across its entire lifecycle, helping customers unlock value while reducing environmental impact through circular economy solutions.

Working at TXO means contributing to real-world change. Our global teams support critical infrastructure for customers in more than 140 countries, extending the life of technology, reducing waste and helping organisations operate more sustainably. From engineering and operations to sales, finance, supply chain and corporate functions, every role plays a part in delivering meaningful impact.

We combine global reach with local expertise, creating opportunities to work on complex challenges across technology, commercial, operational and business disciplines. Our culture is built on collaboration, innovation and technical excellence, empowering our people to deliver practical solutions that make a measurable difference.

As we continue to grow globally, backed by TowerBrook Capital Partners' impact strategy, we are committed to building an inclusive environment where our people can develop, thrive and help shape the future of sustainable technology.

Job function

TXO is expanding its Applications capability to provide sustainable permanent capacity for its growing Sage X3 workload.

The Sage X3 Solutions Consultant will be responsible for the analysis, design, delivery and ongoing improvement of Sage X3 solutions across TXO. Following an initial onboarding and knowledge-transfer period, the role holder will independently take ownership of a portfolio of Sage X3 operational support, enhancements and projects.

This is a hands-on role combining functional consulting, technical solution design, troubleshooting, integration and data expertise. A key part of the role will be understanding how Sage X3 interacts with other business systems and ensuring that solutions work effectively across applications, integrations and data.

The role will work closely with the wider Applications team and collaborate with Project Managers, Business Analysts and business stakeholders to deliver projects, enhancements and business change successfully.

Specific Responsibilities

The following outlines the primary areas of responsibility. Additional responsibilities or functions may be required as necessary to support the business.

• Take independent ownership of allocated Sage X3 solutions, incidents, enhancements and work packages from initial analysis through design, build, testing, deployment and support.
• Work closely with the Applications team to share knowledge, resolve issues and develop sustainable internal Sage X3 capability.
• Work directly with Finance, Sales, Operations, Supply Chain and other business stakeholders to understand requirements and translate business needs into practical solutions.
• Collaborate effectively with Project Managers and Business Analysts to define requirements, assess solution options and deliver agreed business outcomes.
• Undertake functional and technical analysis across Sage X3 processes, configuration, customisations, integrations, reports and data structures.
• Design solutions that consider the complete application landscape rather than Sage X3 in isolation, including interfaces, APIs, data flows and dependencies with other systems.
• Configure Sage X3 and undertake or coordinate appropriate technical development and integration work.
• Work hands-on with Microsoft SQL Server and T-SQL to investigate issues, analyse ERP data, validate transactions and support reporting and integration requirements.
• Design, develop and troubleshoot interfaces between Sage X3 and other internal, customer, supplier and third-party systems.
• Diagnose complex problems across Sage X3, SQL Server, batch processing, interfaces, APIs, reports and dependent applications, identifying root causes rather than simply resolving symptoms.
• Support data migration, data quality, reconciliation and master-data activities.
• Design or support reporting and analytical solutions using Sage X3 and related business data.
• Plan and execute appropriate unit, system, regression and user-acceptance testing.
• Maintain clear documentation covering solution designs, configurations, customisations, interfaces, data mappings, operating procedures and support knowledge.
• Operate within TXO's change, release, security and solution-governance processes.
• Work effectively with Sage partners, hosting providers and other technology suppliers while retaining informed internal ownership of requirements and solution decisions.
• Share knowledge and help develop broader Sage X3 and applications capability across the IT team and business super-user community.
  
  

About You

Essential Experience & Skills

• Substantial, demonstrable hands-on Sage X3 experience gained in an end-user, Sage partner or consulting environment.
• Experience spanning both functional analysis and technical solution delivery.
• Strong understanding of one or more core Sage X3 functional areas, with sufficient broader knowledge to work across areas such as finance, sales, purchasing, stock, distribution and intercompany processing.
• Practical Microsoft SQL Server and T-SQL querying skills, including joining and interrogating complex ERP data structures, tracing transactions and validating data.
• Good understanding of ERP relational data models, master data, transactional data and the downstream impact of data or configuration changes.
• Experience designing and delivering ERP enhancements, configurations, reports, interfaces or integrations.
• Experience working with interfaces and integrations between ERP and other business systems, including diagnosing issues across system boundaries.
• Strong troubleshooting and root-cause-analysis skills across applications, data and integrations.
• Ability to understand business processes and translate requirements into practical, supportable technical solutions.
• Ability to communicate technical issues and solution options clearly to both technical and non-technical stakeholders.
• Ability to work collaboratively as part of a small Applications team while also operating independently and taking ownership of assigned areas.
• Experience working effectively with Project Managers, Business Analysts, business stakeholders and third-party technology partners.
• Good documentation, testing and change-control discipline.
  
  

Desirable Experience & Skills

• Sage X3 Version 12 experience.
• Sage X3 4GL, scripts, import/export templates, workflows, batch tasks, Syracuse, web services, APIs or GraphQL.
• Experience designing or supporting API, web-service, file-based or database integrations between Sage X3 and other platforms.
• Sage Enterprise Intelligence, Power BI, SSRS or Crystal Reports experience.
• SQL views, stored procedures, query optimisation or performance investigation.
• Data migration, reconciliation and data-quality experience.
• Multi-company, multi-site, multi-currency or multi-legislation Sage X3 environments.
• Sage X3 implementation, upgrade, localisation or international rollout experience.
• Manufacturing, warehouse, distribution, repair, asset-management or project-accounting experience.
• Experience working with Sage partners, managed hosting providers and other third-party delivery teams.
  
  

Personal Attributes

• Comfortable taking ownership and working independently once familiar with the environment.
• Collaborative and willing to share knowledge rather than operate as a single point of dependency.
• Naturally analytical, with the ability to investigate complex application and data problems methodically.
• Able to move comfortably between business-process discussions, solution design, SQL/data investigation and technical troubleshooting.
• Pragmatic and commercially aware, favouring maintainable solutions over unnecessary complexity.
• Strong communicator who can build effective working relationships across IT, project teams and the wider business.
• Comfortable working across multiple concurrent priorities in an international business environment.
  
  

Rewards

• 25 days holiday (plus bank holidays)
• Employee assistance programme
• Company events
• Company pension
• Medicash Healthcare Cashback Plan (Optical, Dental, Virtual GP, Alternative Therapies)
• Cycle to work scheme
• Life insurance
• On-site free parking
• Hybrid working
  
  

Diversity, Inclusion & Equal Opportunity

At TXO, we believe diverse teams create better ideas, stronger businesses and more sustainable solutions. We are committed to creating an inclusive workplace where everyone is respected, valued and able to contribute and develop, regardless of background, identity or experience.

We welcome applications from people with different perspectives, experiences and ways of thinking. Our recruitment decisions are based on skills, experience and potential, and we are committed to providing a fair and inclusive recruitment process for all candidates.