Sales Account Manager (SAM)
- Hiring from
- Egypt
- Work type
- Hybrid
- Posted
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About The Role
You own a book of clients in your area and you are their main person at Tech Trax for the life of the relationship: you sign them, onboard them and keep them renewing. In your first months most of your time goes to winning new clinics. As your book grows, more of it goes to renewals and to growing what each client buys.
You will be able to onboard a clinic on SIGMA by yourself: train the owner and the reception team and get them using it from week one. Our delivery team does the technical setup (fields, flows, integrations) and the operational follow-up. You stay the owner of the account
Areas
Alexandria-based candidates are welcome. They usually come to the office about 1 day a week; we agree the rhythm with them.
Job Responsibilities
You own a book of clients in your area and you are their main person at Tech Trax for the life of the relationship: you sign them, onboard them and keep them renewing. In your first months most of your time goes to winning new clinics. As your book grows, more of it goes to renewals and to growing what each client buys.
You will be able to onboard a clinic on SIGMA by yourself: train the owner and the reception team and get them using it from week one. Our delivery team does the technical setup (fields, flows, integrations) and the operational follow-up. You stay the owner of the account
Areas
- East Cairo
- West Cairo and Giza
- Central and South Cairo, plus Alexandria
Alexandria-based candidates are welcome. They usually come to the office about 1 day a week; we agree the rhythm with them.
Job Responsibilities
- Win new clinics in your area. Find prospects, visit them, demo SIGMA, handle objections and close the deal.
- Own your accounts after signing. You are the clinic’s main contact, from the first payment through every renewal.
- Onboard clients on the product yourself. Train owners and reception staff on the inbox, leads and bookings so the clinic is answering leads and taking bookings in SIGMA within its first week. Hand technical setup to our delivery team.
- Keep clients active and renewing. Check in with every client at least twice a month, spot a clinic that is going quiet before it cancels, bring problems to the right team and secure the renewal.
- Grow your accounts. Offer the right add-on when the clinic is ready for it: the AI agent, WhatsApp messaging, the call recorder or performance marketing.
- Run your pipeline in our own CRM. Log every visit, call and deal in SIGMA, and report your numbers every week.
- At least 2 years in a sales role with a personal monthly or quarterly target.
- A record of closing deals yourself, not only generating leads.
- Great English, spoken and written: you will write proposals and follow-up emails in English.
- Live in, or can cover every week, one of our areas: East Cairo; West Cairo and Giza; or Central and South Cairo plus Alexandria.
- Use software tools daily (a CRM, spreadsheets, WhatsApp Business) and are comfortable giving a demo on a laptop or phone.
- Moderate knowledge of AI tools and AI agents: you use tools such as ChatGPT, Gemini or Claude in your work, and can explain in plain words what an AI agent does for a clinic.
- B2B software or SaaS sales experience.
- Medical representative experience, especially in dermatology, dental or nutrition (other specialties count too), and existing relationships with clinic owners and doctors.
- Account management or customer success experience: renewals, upselling, onboarding clients.
- Your own car and a valid driving licence.
- A monthly base salary plus commission on the cash your clients pay, paid every month.
- Separate commission on the add-on products and services you sell.
- Social insurance and medical insurance.
- Hybrid work: field visits in your area and up to 2 days a week at our office in Hyde Park Business District.
- Month 1 is training on SIGMA and the clinic market. Your monthly target starts in month 2.
- You report directly to company leadership. There are three of you on the team, and what works in your area becomes how we all sell.
