Sales Agent

Company Overview:

Homeaglow is a start-up technology company that offers cleaning services via a platform-based booking system. Our mission is to create better lives by being the most efficient platform for home services.

We’ve been in operation since 2016 and currently service 50 US markets with ~20,000 cleaning jobs worked per week.

Job description:

A Sales Agent is typically responsible for contacting prospective customers via phone call, text, or email. Successfully convert both warm and cold leads into a sale. Use product knowledge to showcase the solutions that our company can offer to prospects. Convince prospect customers to use existing vouchers. Create a long lasting relationship with clients. Contribute to improving the current workflow by creating and/or modifying existing call flows and scripts to improve conversion rates.

Minimum Requirements:

• Good to excellent English both in verbal and written communication skills
• Outstanding listening skills and attention to detail
• Excellent phone etiquette
• A professional and courteous disposition
• Persuasive and results-oriented

Others:

• Willingness to work
• 5 days x 9 hours per week (45 hours work-week)
• 1 hour unpaid lunch per workday
• 30 minutes paid break per workday
• during day, mid or graveyard shift, Holidays and rotating rest days
• Comfortable working in a fast-paced tech startup environment

Requirements:

Internet Browser:

• Google Chrome (fully updated)

Equipment:

• Stable and Fast internet (at least 25 Mbps upload and download speed)
• Headset: USB or Bluetooth with noise-canceling mic (preferred: wired)
• Webcam
• Personally owned laptop / desktop:
• Processor: Intel i5 (10th gen or newer) or AMD Ryzen 5 (4000 series or newer)
• RAM: min. 6GB

Equipment (After Graduating from Training):

• You will be required to have a second monitor (min of 24’ at 1920x1080 resolution)
• Laptop / Desktop specifications must be:
• RAM: 16GB
• Storage: SSD (at least 256GB, preferably 512GB)

What to expect (pay and training):

• Base Pay: $2.50 per hour
• Training Period: 2 weeks
• Nesting Period: 2 weeks
• Graduation Bonus: up to $500.00
• >> The graduation bonus and conditions will be discussed during Training

Upon Endorsement to Operations:

• $3.50 USD per hour pay plus sales incentives ($10-$50 per sale)
• >> Some of our top Sales Agent performers reached an all-time-high of $1500 USD weekly incentives on top of their hourly base pay.

Benefits:

• Competitive pay
• Work from home set-up
• High-growth opportunity
• Paid leaves
• In person team building, retreats