Sales Agent

Company Description Dschool World of Learning (dSchool) is a leading supplier and distributor of educational software for learners of all ages across Africa, from early childhood through college. The company focuses on premium-quality content built around “learning through play” and “learning by doing,” making education engaging and accessible. dSchool aims to expand access to world-class educational resources for the average African child, regardless of economic background. Guided by the belief that teaching should adapt to how children learn, the organization seeks to ignite passion for learning and partner with community institutions to advance educational goals such as Kenya’s Vision 2030.

Role Description The Sales Agent role is a full-time, remote position responsible for promoting and selling dSchool’s educational software solutions to individual customers, schools, churches, and other partner organizations. Daily activities include identifying and qualifying leads, presenting product features and benefits, conducting online or phone demonstrations, and following up to close sales. The role involves responding to inquiries, providing timely and courteous customer support, and maintaining strong relationships with existing and prospective clients. Sales Agents will also collaborate with the training and support teams to ensure customers understand how to use the products effectively and will provide feedback from the market to help improve offerings and sales strategies.

Qualifications

• Strong Communication skills, including clear verbal and written interaction with diverse stakeholders.
• Customer Service and client relationship management skills to handle inquiries, resolve issues, and build long-term partnerships.
• Sales skills, including lead generation, negotiation, and closing, ideally with experience in software or educational products.
• Insurance or related sector exposure is an advantage, particularly understanding of selling to families, schools, or community organizations.
• Training and presentation skills to demonstrate products and guide customers in effective usage.
• Proven ability to work remotely, meet targets, and manage time and priorities with minimal supervision.
• Comfort with digital tools, CRM systems, and online communication platforms.
• Prior experience in education, edtech, or community outreach is beneficial.
• Relevant post-secondary education or equivalent professional experience in Sales, Marketing, Business, or related fields.