Sales Development Representative - SDR

Job Title: Sales Development Representative - SDR Location: Remote (Global) / Riyadh - Saudi Arabia About Omniful: Omniful gives businesses one place to run everything operations and supply chain. It brings together all of the operating systems that are normally scattered across a company, like Order Management, Shipping Gateway, Warehouse Management, Transportation Management, Supply Chain, Point of Sale and more. For the first time ever, you can manage and automate every part of the operations lifecycle in a single system. Omniful enables retail, logistics, D2C brands, and e-commerce businesses to scale efficiently and enhance customer satisfaction through a unified, vertically integrated solution. Based in Riyadh, KSA, Omniful has raised $10+M from the regions top investors RAED Ventures, VentureSouq, SEEDRA Ventures, Jahez Group, DASH Ventures, Bunat Ventures, Sanabil 500,and is considered one of the fastest-growing SaaS startups that came out of the MENA region. We prioritize candidate safety. Please be aware that all official communication will only be sent from @omniful.com or @omniful.ai addresses. Role Overview: As a Sales Development Representative (SDR) at Omniful, you will be the first point of contact for potential customers, responsible for identifying, qualifying, and creating new sales opportunities. This role is critical to our sales pipeline, and youll work closely with the Sales and Marketing teams to generate & qualify leads, engage prospects, and drive awareness for Omnifuls innovative solutions. The ideal candidate is a self-starter with excellent communication skills, a hunger to learn, and the ability to thrive in a fast-paced, high-growth environment. Key Responsibilities: Lead Generation and Prospecting: Research and identify potential prospects within target markets and industries, using various tools and channels such as LinkedIn, industry events, and online research. Generate and qualify leads through outbound outreach, including cold calls, emails, and social media engagement. Develop a deep understanding of Omnifuls solutions and market positioning to effectively communicate our value proposition and address customer pain points. Outreach and Engagement: Initiate conversations with potential customers to understand their challenges, needs, and goals, positioning Omnifuls solutions as the ideal fit. Engage and nurture prospects through consistent follow-ups and personalized communication, building strong relationships and trust over time. Schedule qualified meetings and demos for the Sales team, ensuring a smooth handoff and providing context on prospect needs and interests. Collaboration with Sales and Marketing Teams: Work closely with Marketing to support and enhance lead generation campaigns, ensuring consistent messaging and a seamless experience for prospects. Provide feedback to the Sales and Product teams on common objections, pain points, and market insights gained during prospect conversations. Collaborate with the Sales team to ensure a consistent approach to lead qualification and pipeline development. Data Management and Reporting: Track all outreach activities and interactions in the CRM system (e.g., HubSpot), maintaining accurate and up-to-date prospect information. Analyze and report on outreach performance metrics, such as response rates, lead conversion rates, and meeting set rates, to continuously optimize outreach strategies. Share insights and recommendations for improving messaging, targeting, and conversion rates based on data analysis. Qualifications: Experience: 1-2 years of experience in a sales or business development role, preferably within SaaS, B2B technology, or logistics and supply chain solutions. Communication Skills: Exceptional verbal and written communication skills, with the ability to build rapport quickly and communicate value clearly. Goal-Oriented: Proven track record of meeting and exceeding lead generation or sales targets. Adaptability: Ability to thrive in a fast-paced, dynamic environment, with a willingness to learn and grow. CRM Proficiency: Experience using CRM systems (e.g., Salesforce, HubSpot) to manage and track outreach activities is a plus. Self-Motivation: Strong work ethic, self-motivation, and a desire to take initiative in identifying opportunities and driving growth. Key Competencies: Customer-Centric Focus: Ability to understand and empathize with customer needs, positioning Omnifuls solutions as the ideal fit for their challenges. Resilience and Persistence: Comfortable with rejection and driven to continuously improve and achieve results. Data-Driven Approach: Analytical mindset with the ability to track and analyze performance metrics, making data-backed adjustments to improve outcomes. Collaboration and Teamwork: Strong ability to collaborate with cross-functional teams, providing valuable feedback and contributing to a positive team culture. Why Join Omniful? Impactful Work : Directly influence the growth of a fast-scaling company at the forefront of operations and supply chain management. Innovative Culture : Join a team committed to continuous improvement, creativity, and excellence. Growth Opportunity : Shape Omnifuls growth trajectory with significant influence over strategic revenue initiatives. How many companies in the market can you say has a global potential to reach hundreds of millions of dollars in annual revenue, from the region? Competitive Compensation : We offer a competitive salary, performance-based incentives, and equity options. At Omniful, were building a culture that attracts and empowers the top 0.1% of smart relentless talent individuals who think and act with the ingenuity of hackers and the boldness of pirates . Here, high ownership, deep accountability, and a whatever it takes mentality arent just encouragedtheyre required! We cut through politics and bureaucracy to focus on what truly matters: solving complex challenges, driving meaningful impact, and creating the future of operations and supply chain management. If youre ready to break boundaries, collaborate with brilliant minds, and make a lasting legacy for decades to come, Omniful is where you belong. If youre a driven and enthusiastic individual with a passion for connecting with customers and driving growth, wed love to meet you!