Sales - Director of Sales (Quebec and Eastern Canada)

We Bring Food to Your Family’s Table

Erb Group is one of North America’s largest privately owned refrigerated transportation providers, specializing in the timely and protected distribution of temperature-controlled perishable goods throughout Canada and the U.S. Family-owned for more than 65 years, Erb Group is headquartered in New Hamburg, Ontario, with Canadian terminals in Baden, Toronto, Thunder Bay, North Bay, Ottawa, Montreal, Trenton, and Winnipeg. We have received recognition as a Best Fleets to Drive For recipient and a Top Fleet Employer for multiple years, and remain a leader in transportation safety.

Director of Sales – Quebec & Eastern Canada

Department: Sales
Reports to: VP of Sales
Location: Hybrid – Vaudreuil-Dorion, Quebec, customer locations, and remote work

SUMMARY

We are seeking an experienced Director of Sales to lead our regional sales team and drive business growth throughout Quebec and Eastern Canada.

Reporting to the VP of Sales, this position is responsible for developing and executing regional sales strategies, strengthening customer relationships, and driving revenue growth across our LTL, TL, ErbX, and ECS business units.

This hands-on leadership role combines approximately 70% team leadership and development with 30% individual account management and business development.

RESPONSIBILITIES

Sales Leadership & Team Development

• Lead, coach, and develop regional sales representatives to achieve individual and team objectives.
• Establish clear performance expectations, monitor results, and promote accountability.
• Conduct regular one-on-one meetings, customer visits, and performance evaluations.
• Support recruitment, onboarding, training, and performance management.
• Foster a collaborative, results-driven team culture.

Regional Sales Strategy & Business Growth

• Collaborate with the VP of Sales to develop and execute regional sales strategies and annual growth plans.
• Establish sales objectives and support territory and account planning.
• Identify opportunities to expand market presence, grow revenue, and strengthen customer retention.
• Lead prospecting, cross-selling, and business development initiatives across all four business units.
• Align sales activities with operational capabilities, capacity, and business priorities.

Sales Performance & Reporting

• Oversee CRM adoption, pipeline management, sales forecasting, and reporting.
• Monitor sales activity and key performance indicators to identify opportunities for improvement.
• Ensure accurate customer and opportunity information and consistent follow-through.
• Provide regional sales forecasts and performance updates to senior leadership.

Customer Relationships & Account Management

• Build and maintain strong relationships with key customers and strategic accounts.
• Manage an assigned portfolio of customers while actively pursuing new business opportunities.
• Develop account plans focused on retention, revenue growth, and service expansion.
• Collaborate with operations, pricing, and internal stakeholders to develop customer solutions.
• Support customer negotiations, onboarding, and issue resolution to ensure a positive customer experience.

QUALIFICATIONS

• Significant sales experience within the transportation, trucking, freight, or logistics industry, including a strong understanding of LTL and TL operations.
• Proven experience leading, coaching, and developing successful sales teams.
• Demonstrated success in business development, revenue growth, strategic account management, and customer retention.
• Full professional proficiency in both French and English, written and spoken, is required.
• Strong commercial awareness, strategic planning, negotiation, and relationship-building skills.
• Experience with CRM systems, pipeline management, forecasting, and sales performance reporting.
• Ability to collaborate effectively with operational leaders and cross-functional teams.
• Excellent communication, problem-solving, and organizational skills.
• Ability to balance strategic leadership responsibilities with hands-on customer account management.
• Ability and willingness to travel regularly throughout Quebec and Eastern Canada, including overnight travel as required.

Your Cool Work Perks

Benefits available from day 1

We’re motivated by doing business with good people and hiring them too.

• Company-paid health insurance plans (health, prescription, dental, and vision)
• Company-paid group life insurance
• Long-term disability insurance
• Employee & Family Assistance Program (EFAP)
• $1,600 in massage therapy benefits
• TFSA and RRSP savings plans with company matching contributions (available after 3 months)
• Profit-sharing opportunity
• Referral bonus program
• Corporate discounts with Josslin Insurance and GoodLife Fitness
• Educational assistance of up to 50%, with training specifically required by Erb Group paid in full
• Career advancement opportunities
• Community and philanthropy opportunities
• Employee engagement events (Good Cheer Club, summer BBQs, prizes, food trucks, and employee recognition programs)

How to Make Your Next Cool Move – Apply online today!

Having trouble completing the application? Contact us at 1-800-461-5299 or Recruiting@erbgroup.com.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply for jobs unless they meet almost every qualification. At Erb Group, we are committed to continually improving how we build a diverse, inclusive, and values-driven workplace. If you are excited about this role but your experience does not align perfectly with this posting, we encourage you to apply. You could be the right candidate for this position or another opportunity!

Erb Group is an equal opportunity employer committed to an inclusive and barrier-free work environment throughout every stage of the hiring process. If you require accommodation, contact Recruiting@erbgroup.com or 1-800-461-5299. All accommodation-related information will be kept confidential.

This Erb Group posting provides an overview of the position’s key responsibilities and qualifications; it is not a comprehensive job description.

We thank everyone who applies. Only candidates selected for further consideration will be contacted.

#ERBNON