Sales Operations Administrator

The Company DTiQ is a leading provider of intelligent video, data analytics, remote audit, and drive-thru performance solutions for multi-unit restaurants, retailers, and convenience stores. Built on more than 25 years of industry leadership, DTiQ’s SaaS platform integrates video, POS and operational data, AI-powered insights, exception management, and expert review to help operators reduce loss, improve execution, and act in real time. Serving more than 32,000 locations and 2,600 clients around the world, DTiQ helps leading brands turn store-level visibility into measurable business outcomes. We are proud to offer a collaborative, inclusive, and growth-oriented work environment where employees are encouraged to learn, develop new skills, and build long-term careers. For more information on DTiQ visit our website ( www.dtiq.com ) or our LinkedIn page ( www.linkedin.com/company/dtiq ). Sales Operations Administrator Philippines-Based | Remote Opportunity Compensation: 80,000 php per month +10% night shift differential The Role We're looking for an experienced Sales Operations Manager to join our global Sales Operations team. In this role, you'll partner closely with Sales, Marketing, Finance, IT, and Operations to streamline processes, improve data quality, optimize our sales technology stack, and provide insights that drive business growth. This is an opportunity to work with international teams, influence how a global sales organization operates, and make a meaningful impact in a fast-growing technology company. Your responsibilities will include: Partner with Sales leadership to improve sales productivity through reporting, analytics, and operational support. Monitor sales performance metrics, pipeline health, sales stage progression, close rates, and forecast accuracy. Analyze sales and marketing processes and recommend improvements that increase efficiency and scalability. Support monthly business reviews and reporting for executive leadership. Drive adoption, training, and continuous improvement of core sales processes. Administer and optimize our sales technology ecosystem, including Salesforce, HubSpot, Outreach, Gong, ZoomInfo, and related platforms. Ensure CRM data accuracy, governance, and compliance with company policies. Support Account Executives, Sales Managers, and Sales Support teams by resolving system and process questions. Coordinate with Finance, Operations, Procurement, Marketing, and IT on 0ence is highly desirable. Experience with reporting and visualization tools such as Power BI or Tableau. Experience managing sales technology platforms and supporting CRM best practices. Knowledge of collaboration platforms such as SharePoint or similar tools. Excellent organizational skills with the ability to manage multiple priorities and meet deadlines. Strong communication skills and the ability to work effectively with cross-functional and global teams. Comfortable working in a dynamic, fast-paced environment where priorities may evolve. Qualifications You'll thrive in this role if you: Enjoy solving complex business problems. Take ownership and continuously look for ways to improve processes. Build strong relationships across teams and functions. Have a customer-first mindset when supporting internal stakeholders. Balance attention to detail with the ability to see the bigger picture. Enjoy working with data, technology, and process optimization. Are proactive, adaptable, and eager to learn. Required Qualifications Bachelor’s degree in Business, Finance, Computer Science, Engineering, or a related field 5–7 years of experience in Sales Operations, Deal Desk, Sales Support, Revenue Operations, or a related function Strong experience working with CRM systems and Microsoft Office applications Advanced Excel skills, including reporting, analysis, and data manipulation Experience with analytics and visualization tools such as Power BI or Tableau Familiarity with collaboration platforms such as SharePoint Strong analytical and problem-solving skills Excellent organizational and time management abilities Ability to manage multiple priorities and meet deadlines in a fast-paced environment Strong communication and stakeholder management skills Customer-service mindset with a collaborative, team-first approach Comfortable working in a dynamic and evolving business environment Self-starter who is proactive, adaptable, and solutions-oriented Why Join Us? Work with a collaborative and globally distributed team Exposure to international sales operations and commercial processes Opportunity to influence process improvements and operational strategy Fast-paced environment with strong career growth potential High-impact role supporting revenue-driving teams Culture that values teamwork, accountability, and continuous improvement