Sales Operations Analyst

Channel Partner Operations Manager / Sales Operations Analyst

Location: Dublin, Ireland

Working Model: Hybrid – 2–3 days onsite per week

Contract: 11 months

Role Overview

We are looking for an experienced Operations professional to support the Alliance & Channels Sales organization. The role will act as a business partner to senior sales leadership, supporting forecasting, reporting, planning, pipeline reviews and operational activities across multiple EU geographies.

The ideal candidate will have direct experience working within a Channel, Partner, Alliance or Partner Sales environment and a strong understanding of partner relationships and channel operations.

Key Responsibilities

• Partner with the Alliance & Channels Sales Director and senior sales leadership on operational and commercial priorities.
• Support forecast meetings, weekly forecast roll-ups and pipeline reviews.
• Prepare QBRs, management reports and insights for senior stakeholders.
• Support annual planning and channel sales quota deployment.
• Analyse sales and partner performance data to identify trends, risks and opportunities.
• Build and maintain Power BI reports and dashboards covering sales performance, pipeline and forecasting.
• Collaborate with Marketing and Enablement teams to support channel initiatives.
• Work closely with Sales Operations, Deal Desk, Commissions, Finance and Legal teams.
• Support CRM and partner onboarding processes, including partner policies, dashboards and data requirements.
• Identify and implement best practices and process improvements across the organisation.
• Work across multiple EU geographies and adapt to changing business requirements.
• Use data and AI/Copilot capabilities to generate insights and improve business processes.
• Act as a trusted business partner to sales leadership, providing analytical and operational support.

Required Experience

• 2–4+ years of experience in Sales Operations, Channel Operations, Partner Operations or Commercial Operations.
• Direct experience working with Channel Partners, Alliance Partners or Partner Sales teams is required.
• Strong understanding of partner relationships and channel sales operations.
• Experience in a technology, software or SaaS environment is preferred.
• Strong analytical and data skills with experience working with sales performance data.
• Hands-on Power BI experience, including building reports and dashboards.
• Experience with CRM systems; Salesforce is preferred, with Dynamics or similar platforms also relevant.
• Strong Excel and PowerPoint skills.
• Experience with forecasting, pipeline reporting and sales performance analysis.
• Experience preparing QBRs, management reports or business reviews for senior stakeholders.
• Strong stakeholder management and business partnering skills.
• Ability to work across multiple EU geographies.
• Experience working in a fast-paced and changing environment.
• Knowledge of AI/Copilot tools and their application within business operations is desirable.
• Ability to work independently as an individual contributor.

Key Skills

• Channel / Partner Operations
• Alliance Operations
• Sales Operations
• Partner Relationships
• Forecasting & Pipeline Management
• QBR & Management Reporting
• Power BI & Dashboard Development
• Salesforce / CRM
• Advanced Excel & PowerPoint
• Sales Planning & Quota Deployment
• Data Analysis & Reporting
• AI / Microsoft Copilot
• Stakeholder Management
• Business Partnering