Sales Operations Assistant / Sales Operations Administrator / Sales Support Officer

Role Description This part-time hybrid role is based in Abu Dhabi Emirate, United Arab Emirates, with a mix of on-site work and some work-from-home flexibility. The Sales Operations Assistant / Sales Operations Administrator / Sales Support Officer supports the sales team by handling day-to-day administrative tasks, maintaining accurate sales records, and preparing quotations and invoices. Responsibilities include coordinating with customers and internal teams, updating CRM or sales tracking systems, and ensuring timely follow-up on leads, orders, and payments. The role also involves preparing basic sales reports, organizing documentation, supporting contract and invoice processing, and helping improve customer experience through efficient and professional communication. The position requires close collaboration with sales and operations colleagues to ensure smooth processes and reliable support for business growth.
Qualifications

• Customer Service and Customer Experience skills to handle inquiries, resolve issues, and support a positive, professional client journey.
• Strong Communication skills (written and verbal) to interact clearly with customers, colleagues, and partners.
• Basic Sales skills to support lead follow-up, quotation preparation, and coordination of sales activities.
• Invoicing skills, including attention to detail and accuracy in billing, documentation, and record-keeping.
• Good organizational and time-management abilities to manage multiple tasks, deadlines, and priorities.
• Comfort using MS Office tools and basic business software; experience with CRM systems is an advantage.
• Ability to work collaboratively in a hybrid environment, with reliability, integrity, and proactive problem-solving.
• Relevant diploma or bachelor’s degree in Business, Administration, or a related field is preferred; previous experience in sales support or operations is an asset.