Sales Representative – Italy (Remote) | RIV Digital

RIV Digital is a crypto-asset service provider authorised by CONSOB under the EU’s MiCA regulation. We’re building the bridge between traditional finance and digital assets, with two products:

• RIV Wallet: a non-custodial Web3 wallet.
• RIV X: an OTC crypto vs. fiat conversion platform

The role

We are hiring a Sales Representative to turn the leads our marketing team generates into real conversations and customers.

You will work every lead that lands in our CRM, reach out by email and phone, and keep the CRM accurate so marketing knows exactly what is working. You will sit very close to the marketing team and act as their voice of the customer.

Key responsibilities

• Contact inbound leads from our CRM by email and phone, quickly and consistently
• Qualify each lead: understand their needs, interest and fit
• Follow up persistently and professionally until each lead reaches a clear outcome
• Log every call, email and outcome in the CRM, the same day
• Keep lead statuses, notes and next steps accurate and up to date
• Share regular feedback with marketing on lead quality, objections and what messaging works
• Work with marketing on campaigns, scripts and email templates for outreach
• Report weekly on activity, conversion rates and pipeline =

Requirements

• Based in Italy, with the right to work there
• Fluent English, spoken and written; native or fluent Italian
• Proven experience in sales, inside sales or lead qualification
• Confident on the phone and clear in writing
• Hands-on experience with a CRM (e.g. HubSpot, Salesforce, Pipedrive)
• Disciplined and organised: you keep records complete without being chased
• A collaborative mindset and real interest in working closely with marketing
• Self-motivated and reliable in a remote setup

Nice to have

• Experience in FinTech, Crypto or digital products
• Basic understanding of digital marketing funnels and lead generation
• Experience selling to international or English-speaking customers

What we offer

• Fully remote role from anywhere in Italy
• Competitive base salary plus performance bonus
• A steady flow of inbound leads, with no cold lists to build from scratch
• Direct collaboration with marketing and leadership in an international team
• Room to grow as RIV Digital expands in Italy