Sales Representative (Shift-based role)

At ExWo we’re building a global digital platform focused on fairness, simplicity, and radical transparency. We’re not here to reinvent the wheel – we’re here to make it turn better. Our mission is simple: put users first, cut the nonsense, and build a product that earns trust every step of the way. We’re looking for a Sales Representative to help shape our sales function from the ground up. This is an opportunity for someone who thrives in fast-moving environments, takes ownership, and wants to influence how sales is done - not just execute it. This role sits at the very beginning of the user journey. You’ll be responsible for converting qualified leads into active, engaged customers through a consultative, value-driven approach. What You’ll Do: Lead Engagement & Conversion Engage and convert qualified leads into active, long-term customers via phone, chat, and email. Own the early user journey, improving conversion through thoughtful follow-up and guidance. Proactively re-engage partially onboarded or high-intent users by identifying and removing friction points. Educate users on product features, onboarding steps, available options, and overall value proposition. Confidently handle objections related to trust, payments, verification, and product understanding using a consultative approach. Guide users through onboarding and payment flows to reduce drop-off and increase activation rates. Funnel Ownership & Optimization Manage leads across multiple acquisition channels, including partnerships, paid campaigns, organic traffic, and internal reactivation efforts. Prioritize and segment leads based on intent, quality, and predicted long-term value. Identify friction points in the funnel and propose improvements to processes, messaging, and tools. Provide structured feedback to marketing and growth teams on lead quality, channel performance, and user behavior. Compliance & Responsible Engagement Operate with full awareness of regulatory and compliance requirements in a structured digital environment. Apply ethical and responsible engagement principles in every interaction. Focus on sustainable, long-term value rather than short-term conversion wins. What We’re Looking For: Experience in Sales, Customer Success, Conversion, or Lead Management roles. Strong commercial mindset - you know how to convert while maintaining trust. Excellent communication skills and confidence in handling objections and guiding decisions. Ability to quickly build rapport and understand user intent. Comfortable working with data, CRM systems, and structured pipelines. High ownership mindset - you treat your pipeline like your own business. Experience in fintech, payments, SaaS, or other high-trust environments is a strong advantage. Working hours & setup This role supports user engagement during peak activity hours, aligned with when demand and intent are highest. The position is shift-based and includes late-night shifts. What We Offer: Competitive salary and annual performance bonus. Premium health insurance. Up to 25 days paid annual leave 1 work-from-home day per week. Opportunity to grow within a dynamic international company. A collaborative, fun, and forward-thinking work culture. If you’re ready to bring your energy, empathy, and excellence into a fast-moving, player-first environment – we’d love to meet you.