Sales Specialist
Company: Posa
Employment Type: Full-time
Work Mode: Hybrid
Location: Nigeria
About Posa(By Grandilo Technology LTD)
Posa is a business management and Point of Sale App that helps businesses manage sales, inventory, set up a website, and eliminate fraud from their business.
We are growing our sales team and looking for a driven Sales Specialist who can engage prospective customers, understand their business needs, and convert qualified leads into paying Posa subscribers.
Role Overview
As a Sales Specialist, your primary responsibility will be to engage and follow up with prospects who sign up for Posa or express interest in our products and services.
You will contact prospects through phone calls, WhatsApp, and product demonstrations, understand their needs, address objections, and guide them towards choosing and subscribing to the most suitable Posa plan.
This is a results-driven role, and success will be measured primarily by your ability to convert leads into paying customers and generate subscription revenue.
Key Responsibilities
- Contact new Posa leads and sign-ups promptly through phone calls and WhatsApp.
- Understand each prospect's business, challenges, and current way of managing operations.
- Qualify leads based on their needs, level of interest, and readiness to buy.
- Explain how Posa can solve relevant business problems and improve their operations.
- Conduct remote product demonstrations where necessary.
- Follow up consistently with prospects until they subscribe, postpone their decision, or are properly classified as lost.
- Handle common sales objections around pricing, subscription fees, product features, setup, hardware, and switching from existing systems.
- Recommend the appropriate Posa subscription plan based on the customer's needs.
- Close subscription, hardware, and relevant add-on sales.
- Maintain accurate records of calls, conversations, objections, and follow-up activities in the Posa CRM.
- Update lead stages and ensure every active prospect has a clear next follow-up action.
- Re-engage expired trials, inactive leads, and other qualified prospects.
- Work closely with Customer Success and Support to ensure successfully closed customers are properly handed over for onboarding.
- Share recurring customer feedback, objections, and sales insights with the team.
- Consistently meet or exceed monthly sales and conversion targets.
Key Performance Indicators
Performance will be evaluated based on:
- Number of qualified prospects contacted
- Follow-up consistency
- Number of successful product demonstrations
- Lead-to-paid conversion rate
- Number of new paying subscribers
- Subscription revenue generated
- Achievement of monthly sales targets
- Quality and accuracy of CRM updates
- Customer handover quality after closing
Requirements
- 1–3 years of experience in sales, telesales, inside sales, business development, or a similar customer-facing role.
- Strong verbal and written communication skills.
- Comfortable making sales calls and speaking with multiple prospects daily.
- Ability to understand customer needs and recommend suitable solutions.
- Strong negotiation, objection-handling, and closing skills.
- Persistent and disciplined with follow-ups without becoming overly aggressive.
- Comfortable working independently in a remote environment.
- Good organizational and CRM management skills.
- Comfortable using technology and learning software products quickly.
- Ability to work towards measurable monthly sales targets.
Experience selling SaaS, POS systems, fintech products, business software, subscriptions, or technology solutions to SMEs will be an advantage.
What We Are Looking For
We are especially interested in someone who:
- Enjoys speaking with customers and solving business problems.
- Is confident asking for the sale.
- Does not give up after the first unsuccessful follow-up.
- Can build trust quickly with business owners.
- Understands the difference between following up and simply checking in.
- Is motivated by targets and performance.
- Takes ownership of leads assigned to them.
- Can communicate clearly and professionally on both calls and WhatsApp.
- Is comfortable working in a fast-moving environment and adapting to customer needs.
Compensation & Incentives
In addition to the base salary, the Sales Specialist will earn commission for every successful sale closed, providing an opportunity to significantly increase overall earnings based on performance.
Additional performance incentives may also apply for meeting or exceeding sales targets.
Working Environment
This is a remote-first role. You will work closely with the Founder/CEO, Customer Success, and Support teams.
You will be provided access to Posa's sales pipeline and CRM to manage assigned prospects and follow-up activities.
We are committed to building a diverse and inclusive team and are actively working to improve gender representation across the company. Female candidates are strongly encouraged to apply.
Application Process
Shortlisted candidates will participate in a practical sales interview.
As part of the interview, candidates may be asked to conduct a short simulated sales call to demonstrate their ability to:
- Qualify a prospect
- Understand customer needs
- Position Posa appropriately
- Handle objections
- Ask for the sale
We are looking for someone who can not only talk about sales, but can demonstrate the ability to close.