Sales superstar

Company Description Reliance Utilities is dedicated to helping small businesses in New Zealand secure fair and competitive energy rates, challenging the status quo in the power market. By working closely with decision-makers across diverse industries, the company provides clear insights into the utility sector and greater transparency around costs. Its expert brokerage services focus on researching, analyzing, and highlighting risk areas that affect organizations, enabling smarter, more informed decisions. Reliance Utilities prides itself on outstanding customer service, saving clients time, money, and stress so they can reinvest resources back into their businesses. The company’s mission is to “give back the power” to small businesses by negotiating better utility deals and improving the way they operate.

Role Description This is a full-time, hybrid Sales role based in Auckland, New Zealand, with flexibility to work from home part of the time. The Sales team member will identify and engage small business prospects, build strong relationships, and present tailored utility brokerage solutions that help clients reduce energy costs. Day-to-day responsibilities include managing a sales pipeline, conducting needs assessments, preparing proposals, negotiating rates with energy providers, and closing new business. The role also involves delivering high-quality customer service, following up on leads, maintaining accurate records in CRM systems, and collaborating with colleagues to meet team and individual sales targets. The successful candidate will help drive growth by promoting transparency, value, and trust in every client interaction.

Qualifications

• Strong Communication skills, including clear verbal and written interaction with clients and internal stakeholders.
• Proven Customer Service experience, with a focus on building trust, handling inquiries, and resolving issues promptly.
• Demonstrated Sales abilities, including prospecting, pipeline management, negotiation, and closing deals.
• Experience in Training or mentoring colleagues, and exposure to Sales Management or leadership responsibilities is beneficial.
• Comfort working in a hybrid environment, with the ability to manage time effectively and work both independently and in a team.
• Familiarity with CRM systems and basic data analysis to track performance and identify opportunities.
• Background in utilities, energy, or business services is an advantage but not mandatory.
• Relevant tertiary qualification in business, sales, marketing, or a related field is preferred, or equivalent practical experience.