Salesforce Consumer & Goods Cloud Business Analyst - 80% Remote (Barcelona)
The White TeamSalesforce Consumer & Goods Cloud Business Analyst - 80% Remote (Barcelona) Retail Execution & Trade Promotion Enviar solicitud Normalmente respondemos en un plazo de tres días Description We are seeking a Salesforce Consumer Goods Cloud Business Analyst to partner directly with client stakeholders in gathering, structuring, and validating business requirements for a Consumer Goods Cloud implementation. The role bridges business needs and technical delivery, translating retail execution, trade promotion, and field sales processes into functional designs, configuration specifications, and user stories that guide the Salesforce delivery team. The ideal candidate is comfortable leading workshops, owning requirement documentation, and managing client relationships throughout the project lifecycle. Key responsibilities • Lead requirement-gathering workshops directly with client business and IT stakeholders across the project lifecycle. • Translate retail execution, trade promotion management, and field sales processes into detailed functional specifications, user stories, and process flows. • Perform fit-gap analysis against Salesforce Consumer Goods Cloud standard capabilities (Retail Execution, Trade Promotion Management, Visit Management, Order Management) and recommend configuration or customization approaches. • Own and maintain the functional backlog, working closely with Solution Architects, Developers, and QA to ensure accurate implementation. • Support UAT planning and execution, including test scenario definition, defect triage, and client sign-off coordination. • Act as the primary functional point of contact for the client, managing expectations, status updates, and change requests. • Produce and maintain business process documentation, requirement traceability matrices, and training materials. • Support data migration and integration discussions from a business/functional perspective, including ERP and trade promotion system interfaces. • Contribute to solution design discussions, ensuring recommendations align with consumer goods industry best practices and client objectives. Required skills • 6+ years of experience as a Business Analyst or Functional Consultant on Salesforce implementation projects. • Salesforce certifications such as Consumer Goods Cloud Accredited Professional, Salesforce Agentforce Specialist, or Sales Cloud Consultant. • Hands-on functional experience with Salesforce Consumer Goods Cloud, including Retail Execution, Visit Management, Trade Promotion Management, and Order Management capabilities. • Proven client-facing experience, including leading workshops, presenting to stakeholders, and managing business relationships directly. • Strong requirements-elicitation, process-mapping, and documentation skills (BRD, functional specs, user stories). • Experience working in Agile delivery environments, managing backlogs and collaborating with cross-functional technical teams. • Excellent verbal and written communication skills, with the ability to translate technical concepts for business audiences and vice versa. • Experience supporting UAT cycles, defect management, and go-live readiness activities. • Understanding of consumer goods / CPG business processes, including field sales, merchandising, and retail store execution. • The candidate must be available to attend the client's offices in Barcelona 1 to 2 days per week . Should have Prior experience implementing Consumer Goods Cloud (or Vlocity-based industry cloud) end-to-end, from discovery through go-live. Preferred Experience • Experience in CPG, FMCG, or retail distribution industry verticals. • Familiarity with OmniStudio components, mobile field sales apps, and image recognition/shelf audit tools. • Prior experience in a nearshore/delivery-center model supporting multi-market client engagements. Company Being part of THEWHITEAM means joining a company made up of professionals with extensive experience in technology consulting. We firmly believe that companies and clients set the direction of the industry, but it is people who build it. We consider it essential that our organization is founded on our greatest asset and key differentiator: our people. Benefits We operate under the Spanish Consulting and Market Research Collective Agreement. We offer 23 vacation days per year. We provide 14 salary payments per year: 12 monthly payments plus 2 additional payments (June and December). As part of our flexible benefits package, you can request childcare vouchers as well as private medical and dental insurance. Departamento IT Puesto CONSULTOR/A Ubicaciones Barcelona Estado remoto Híbrido ¿Qué ofrecemos? Horarios TheWhiteam ofrece horarios flexibles. Esto se debe a que buscamos cumplir objetivos, no llegar a una cantidad de horas. Tecnologias Las tecnologías más punteras, para estar actualizados a los cambios del momento. Modalidad de Trabajo Dada la situación TheWhiteam da la posibilidad de una modalidad de trabajo presencial, teletrabajo o mixta. Ubicaciones TheWhiteam da la posibilidad de trabajar en ubicaciones situadas por todo el mundo. Lugar de trabajo Formar parte de THEWHITEAM es colaborar con una empresa formada por profesionales con una dilatada experiencia en consultoría tecnológica. Creemos firmemente que las empresas y clientes marcan el camino a seguir en el sector, pero éste lo construyen las personas. Consideramos de vital importancia que nuestra organización se fundamente en nuestro mejor activo y marca de valor añadido que es nuestro equipo humano . Acerca de The White Team Fundada en 2012 por consultores experimentados The Whiteam nace como consultora tecnológica de calidad con una misión clara; ayudar a las compañías de todo el mundo a optimizar su rentabilidad empresarial a través de un uso eficiente de las tecnologías de la información. Herramientas de seguimiento de Teamtailor