Salesforce Marketing Cloud Consultant
- Hiring from
- United States
- Work type
- Remote
- Posted
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About the role
Engagement focus: Build omni-channel infrastructure, journey automation, and preference management for clients on Salesforce Marketing Cloud Engagement and Marketing Cloud Next.
M&S Consulting is looking for a hands-on Salesforce Marketing Cloud consultant to join our delivery team on a contract basis. You will configure compliant email and SMS channels, connect lead sources, build preference centers that stay in sync with Salesforce core, and stand up real-time, data-driven journeys. You'll also help clients adopt Marketing Cloud Next, using Data Cloud (Data 360) and Agentforce to deliver AI-driven segmentation, personalization, and campaign automation. Privacy and consent compliance is part of every build.
Workstream | Key Tasks |
|---|---|
Channels & consent | Configure email and MobileConnect SMS (short and long codes), build compliant opt-in and opt-out workflows, and set up lead ingestion from events, webinars, and web forms. |
Preference centers | Build custom subscription and preference centers on CloudPages, including multi-business-unit designs, that sync opt-ins and opt-outs with Salesforce core. |
Journey automation | Configure multi-step journeys in Journey Builder using Einstein features and real-time triggers through Marketing Cloud Connect. |
Marketing Cloud Next | Implement Marketing Cloud Next on Data Cloud (Data 360), configuring unified profiles, AI-driven segmentation, and Agentforce capabilities for campaign creation and personalization. |
Data & audiences | Manage audience schemas, suppression Data Extensions, and cross-channel data and attribution flows between source systems, Salesforce, and Marketing Cloud. |
What you'll Do What you bring
Required
- Hands-on Salesforce Marketing Cloud Engagement implementation experience, including Journey Builder, Email Studio, and Contact Builder
- MobileConnect setup, including short and long code configuration and keyword and opt-in/opt-out management
- Custom CloudPages development (AMPscript and/or SSJS) for preference and subscription centers
- Marketing Cloud Connect configuration and Salesforce core data integration
- Data Extension design, SQL Query Activities, Automation Studio, and suppression management
- Working knowledge of consent and privacy requirements such as TCPA, CAN-SPAM, GDPR, and CCPA
Preferred
- Marketing Cloud Next implementation experience, including Data Cloud (Data 360) and Agentforce for Marketing
- Salesforce core consulting and development skills across Sales Cloud and Service Cloud, including Apex, Lightning Web Components, and Flow
- Einstein Engagement Scoring and other Marketing Cloud Einstein features
- Reverse ETL tools such as Hightouch or Census, and cross-channel attribution modeling
- Lead-capture integrations with event, webinar, or web-form platforms
- Multi-business-unit Marketing Cloud setups
- Experience in regulated industries such as healthcare or financial services
- Salesforce certifications such as Marketing Cloud Email Specialist, Consultant, or Developer, and Data Cloud Consultant
Engagement details
Detail | Description |
|---|---|
Type | Contract |
Location | Remote, US onshore or nearshore. Must work substantially within US business hours. |
Platforms | Salesforce Marketing Cloud Engagement, Marketing Cloud Next, Data Cloud (Data 360), Agentforce, Marketing Cloud Connect |
Language | Professional English for daily work with US client stakeholders |
Why M&S Consulting
M&S Consulting helps organizations get more out of their technology through practical, hands-on delivery. You'll join a collaborative team where people own their work and focus on results that matter to the client.
To apply, send your résumé and a short summary of your most relevant Marketing Cloud work, especially any Marketing Cloud Next, SMS consent, or preference-center builds, to your M&S Consulting recruiting contact.