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About Us
A Canadian technology and workforce solutions company headquartered in Vaughan, Ontario. The company helps businesses, enterprises, and public-sector organizations modernize their operations through secure digital transformation, custom software development, staffing, recruitment, payroll, and workforce management solutions.
Job Description
This is a remote position.
Title: Salesforce Product Owner
Location: Remote
Duration: Long Term Contract
Must have Health Cloud Certification (mandatory)
Significant experience as a Product Owner supporting Salesforce products and implementations.
Strong functional understanding of the Salesforce platform and ecosystem.
Demonstrated experience owning a product backlog and independently driving Salesforce initiatives from concept through implementation.
Strong knowledge of Agile/Scrum methodologies, including user story development, acceptance criteria, backlog refinement, sprint planning, and iterative delivery.
Ability to translate complex business requirements into clear, actionable requirements for Salesforce technical teams.
Strong understanding of Salesforce configuration, workflows, automation, data, integrations, security, roles, and permissions.
Experience working closely with Salesforce developers, administrators, architects, QA teams, and integration teams.
Experience coordinating testing and business UAT.
Strong analytical and problem-solving skills with the ability to evaluate business value, technical considerations, and competing priorities.
Proven ability to manage multiple initiatives and stakeholders in a complex, cross-functional environment.
Excellent written, verbal, presentation, and stakeholder-management skills.
Ability to operate independently, take ownership, and drive decisions and deliverables without requiring significant day-to-day direction.
Nice to Have
Salesforce certifications, such as Salesforce Administrator, Business Analyst, Platform App Builder, or other relevant Salesforce certifications.
Experience with Sales Cloud, Service Cloud, Experience Cloud, or Health Cloud.
Experience with Salesforce integrations and enterprise systems.
Experience with contact center, CRM, sales, service, or member/customer engagement processes.
Healthcare industry experience.
Experience working in a large, complex enterprise environment.
