Salesforce - Senior Business Analyst (m/f/d)

About the Job Allianz Technology is bringing more operating entities onto Salesforce under central governance ahead of a major transition wave. We're looking for someone to own onboarding readiness — turning incomplete, evolving requirements into a working plan, and driving it without waiting for full definition from the top down. What you do Build and maintain the onboarding roadmap for incoming operating entities and business units. Gather and translate business requirements into scalable solutions, running fit-gap analysis where needed. Coordinate stakeholders on scope, timeline, and readiness — including security and compliance prerequisites before go-live. Apply structured intake and governance practices: scoping, prioritization, and change control. Track dependencies and flag risk to program leadership before they become blockers. Partner with the platform service owner on governance and handover into steady-state operations. What you bring 5+ years as a Business Analyst or Program/Project Manager on enterprise CRM platforms, with working knowledge of Salesforce governance: security model, profiles, permission sets, sharing rules. Experience with structured intake and change control in a compliance-sensitive environment. Autonomous and self-directed — able to own ambiguous scope and drive it forward independently. Strong stakeholder management across business and technical teams, translating between the two with precision Ready to start immediately Nice to have: Salesforce certifications (Business Analyst, Administrator, or Cloud Consultant); Insurance or financial services experience; Multi-entity, multi-country rollout experience. Familiarity with AI technologies and GenAI platforms is a strong advantage. What we offer We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad. We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location). From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered. Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach. About Allianz Technology With its headquarters in Munich, Germany, Allianz Technology is Allianz's global IT service provider and delivers IT solutions that drive the group's digitalization. With more than 11,000 employees in over 20 countries around the world, Allianz Technology is tasked to run, optimize, transform and innovate the infrastructure, applications and services together with Allianz companies to co-create the best customer experience. We service the entire spectrum of digitalization – from one of the industry's largest IT infrastructure projects that spans data centres, networks and security, to application platforms ranging from workplace services to digital interaction. In short: We deliver comprehensive end-to-end IT solutions for Allianz in the digital age. We are the backbone of Allianz. Find us at: www.linkedin.com/company/allianz-technology . Commitment to Integrity, Fairness & Inclusion Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations. To Recruitment Agencies Allianz Technology has an in-house recruitment team that sources great candidates directly. Therefore, Allianz Technology does not accept unsolicited resumes from agencies or search firm recruiters. When we do work with recruitment agencies, that engagement is formalized by a contract. Fees will only be paid when there is a contract in place. Without a contract in place, we will not accept invoices on unsolicited resumes, even if the candidate was ultimately employed by Allianz. 104006 | Project Management | Professional | Non-Executive | Allianz Technology | Full-Time | Permanent