SAP AMS Functional Service Delivery Lead

Description At Sequoia Connect , we are a Talent-First Technology Ecosystem that redefines how elite professionals interact with the global digital landscape. We move beyond traditional models to act as a catalyst for the top 1% of global talent, connecting human potential with complex industrial execution. By joining our inner circle, you are not simply taking a position; you are aligning with a strategic partner dedicated to updating your "Human OS" and accelerating your growth through world-class, high-impact projects. We are currently partnering with a global IT powerhouse that represents the connected world through innovative, customer-centric experiences. As a USD 6 billion organization and one of the top 7 IT service providers globally, our client empowers over 1,200 global customers—including several Fortune 500 companies—to "Rise™." With a massive network of 163,000+ professionals across 90 countries, they are at the absolute forefront of digital transformation, leveraging next-generation technologies such as 5G, AI, Blockchain, and Quantum Computing. This is your chance to thrive in a workplace recognized as one of the most sustainable corporations in the world. You will join an environment that values innovation and societal impact, working on end-to-end digital transformation projects for global leaders. If you are a driven professional looking for global career opportunities and exposure to high-impact projects within an international network of expertise, this is where you belong. We are currently searching for a SAP AMS Functional Service Delivery Lead: The Challenge (Responsibilities) Serve as the main operational contact and Primary Point of Contact for SAP ASM Functional regarding all delivery topics, issues, and concerns. Act as the primary escalation point for tickets, delivery quality, governance, and operational risks (Escalation Management). Empower the delivery team to achieve high-quality deliverables while maintaining 100% alignment with SAP AMS process requirements (Performance Standards). Ensure all target service levels (SLAs/KPIs) are met and contractual commitments are fulfilled (SLA Oversight). Your Profile (Requirements) 5+ years of proven SAP AMS service management experience. At least 5+ years of proven experience as an SAP consultant in modules such as Logistics (SD, PP, MM, EWM, etc.), FI-CO, or SuccessFactors. High-Performance Mindset: Resilience, emotional intelligence, and a focus on agile delivery. Technologist DNA: A deep understanding of the difference between "coding" and "engineering." Desired Familiarity with cloud-native foundations or AI coding assistants. Languages Advanced Oral English: For seamless collaboration with global teams. Advanced Spanish. Work Arrangement We value flexibility to support your lifestyle. This position is available as: Remote (Depending on specific project needs). If you meet these qualifications and are pursuing new challenges, start your application on our website to join an award-winning employer. Explore all our job openings | Sequoia Career’s Page : https://www.sequoia-connect.com/careers/ Requirements 5+ years of proven SAP AMS service management experience. At least 5+ years of proven experience as an SAP consultant in modules such as Logistics (SD, PP, MM, EWM, etc.), FI-CO, or SuccessFactors.