Search Quality Specialist

Role Description The Search Quality Specialist role is a remote position focused on evaluating and improving the quality and relevance of search results across digital platforms. Day-to-day responsibilities include reviewing search queries, assessing result accuracy against guidelines, identifying patterns in user behavior, and documenting quality issues. The specialist will develop and refine quality criteria, collaborate with internal stakeholders to adjust algorithms or content rules, and prepare clear feedback reports. This role also involves performing regular quality audits, suggesting process improvements, and contributing to the design of training materials for search quality standards. The position requires consistent, structured evaluation work and clear communication of findings in a distributed, online environment.

Qualifications

• Strong analytical skills for interpreting data, identifying trends, and making evidence-based recommendations.
• Experience with quality control and quality assurance to maintain and improve search result standards.
• Background in quality auditing, including conducting systematic reviews and documenting findings.
• Effective communication skills to convey complex quality issues clearly to technical and non-technical stakeholders.
• Familiarity with search engines, information retrieval, or content moderation is beneficial.
• Ability to work independently in a remote setting, manage time effectively, and meet deadlines consistently.
• Bachelor’s degree or equivalent experience in a relevant field such as data analysis, information science, social sciences, or related disciplines.
• Comfort working in an international, multicultural environment; French or English proficiency at a professional level, with the other language considered an asset.