Security Advisor Senior - Incident Response

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We’re looking for a Senior Security Advisor to join our growing team!

What you'll do here:

• Lead end-to-end response for high-priority security incidents, including scoping, containment, eradication, recovery, and post-incident reviews.
• Perform advanced investigations across endpoint, network, identity, cloud, and application environments.
• Handle escalations from L2 analysts and provide hands-on guidance during active incidents.
• Maintain the chain of custody and integrity of evidence by establishing and following processes that preserve traceability.
• Create clear, factual investigative reports and provide timely updates tailored to technical and non-technical stakeholders.
• Lead lessons-learned workshops and drive remediation and control improvements.
• Contribute to playbook development and automation, identifying opportunities to improve triage and response.
• Identify, assess, and report security risks in alignment with internal policies and applicable regulations and standards.
• Propose and track risk mitigation and remediation plans, balancing business impact with control effectiveness.
• Evaluate security solutions and recommend approaches that optimize risk reduction and cost.
• Maintain Intact’s cybersecurity incident response plan and supporting procedures.
• Participate in security exercises, tabletop scenarios, and continuous improvement initiatives.
• Collaborate with infrastructure, cloud, identity, application, privacy, legal, and risk teams during incident response activities.
• Mentor and provide technical guidance to incident response analysts to support their development.
• Participate in a scheduled on-call rotation supporting 24/7 coverage for critical incidents.
• Track and report key performance and risk indicators, such as MTTD, MTTC, MTTR, detection efficacy, and true- and false-positive rates, and identify improvements opportunities based on the analysis.

What you bring to the table:

• Bachelor’s degree in Computer Science, Information Security, Engineering, or equivalent combination of education and experience.
• 10+ years of experience in Information Technology with at least 5 years dedicated to Information Security, including hands-on SOC/Incident Response experience.
• Strong knowledge of incident response methodologies, the cyber kill chain, MITRE ATT&CK, and security operations best practices.
• Proficiency with security platforms (SIEM, SOAR, EDR/XDR, Digital Forensics, Network security and traffic analysis, Cloud security investigation in AWS/Azure/GCP, and Identity and Access investigation tools)
• One or more relevant certifications, such as CISSP, CISM, CISA, CGEIT, CRISC, GSEC, GISP, GCIH, GCFA/GCFE, GCTI, GNFA, Azure/AWS security certifications or an equivalent credential, would be an asset.
• Strong ethical principles and sound judgement; understanding of security and business ethics.
• Strong analytical, investigative, and problem-solving skills, with the ability to work effectively under pressure.
• Excellent written and verbal communication skills, including the ability to explain technical issues to both technical and non-technical audiences.
• Strong documentation skills and a disciplined approach to maintaining incident records and evidence.
• Ability to manage multiple investigations, prioritize competing demands, and make sound decisions during rapidly evolving incidents.
• Collaborative mindset and the ability to work effectively with cross-functional teams.
• Experience in a regulated, financial services, insurance, or large-enterprise environment would be an asset.
• No Canadian work experience required however must be eligible to work in Canada.
• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.