Senior Accounts Receivable Specialist

About The Role

The Senior Accounts Receivable Specialist is responsible for overseeing day-to-day Accounts Receivable functions and serving as the primary operational lead for the AR Team. This role requires a versatile and detailed-oriented Accounts Receivable Specialist to join our team who will be responsible for supporting day-to-day AR operations, credit risk monitoring, cash management, and future cross-border coordination. The ideal candidate will thrive in a dynamic environment, demonstrate strong problem-solving skills, and be adaptable to evolving operational priorities

The Senior Accounts Receivable Specialist, reporting to the Accounts Receivable Manager, supports the accounting team through the execution of accounts receivable activities, customer account management, and cross-functional support within the function.  You should be analytical and precise, but able to operate in ambiguity and adapt quickly in a fast-paced, evolving environment.

Key Responsibilities

General Duties

• Managing and responding to the AR inbox in a timely manner

• Performing collections on aged invoices, when applicable

• Assisting sales representatives with customer communication as requested

• Reviewing unapplied credits and following up with sales representatives and/or customers

• Monitoring aging reports and researching account discrepancies

• Maintaining accurate and complete customer account documentation

• Reviewing and correcting misapplied payments

• Processing and approving designated credit memos within authority limits

• Making cash receipt corrections as necessary

• Maintaining proper documentation in accordance with SOPs for; Credit memos, Misapplied payments, Cash application corrections

Credit & Collections Management

• Monitor customer account balances, aging reports, and credit risks.

• Partner with cross-functional teams (Sales, Account Management, Customer Success) to address payment delinquencies, structure payment arrangements, and resolve customer inquiries.

• Assist in evaluating customer credit profiles and implementing necessary risk mitigation controls (e.g., credit holds or account adjustments).

Cash Application & Operations Lead

• Manage daily cash applications, payment matching, fee reconciliations, and local check deposits per financial controls.

• Investigate payment discrepancies while administering the US AR mailbox during local business hours as the primary contact for customer and internal requests.

Financial Reconciliations & Close Assistance

• Assist with month-end close procedures, including AR reserve analysis and account balance reviews.

• Prepare routine accounting entries, schedules, and reconciliations for receivables and associated accounts. Ensure accuracy of financial data and compliance with internal accounting policies.

Operational Flexibility & Special Projects

• Perform other accounting, administrative, or analytical duties as assigned to support business growth and changing operational needs.

• Participate in process improvement initiatives, system updates, and workflow enhancements as requested by management.

• Supporting communication between AR, management, and sales teams regarding escalated accounts

• Providing guidance and support to AR Administrators in prioritizing daily and weekly tasks

• Promoting consistency and adherence to established AR processes

What You Bring to the Table

• Work Arrangement: Ability to work in-office or hybrid as determined by company policy.

• Experience: 5+ years of progressive Accounts Receivable, Credit/Collections, or general accounting experience.

• Strong understanding of AR processes and internal controls, including high-volume and multi-entity processing

• Prior experience in CPG, food & beverage, or manufacturing environments strongly preferred

• Strong knowledge of Accounts Receivable processes and collections practices

• Experience resolving complex account discrepancies

• Sound judgment when handling credit memos and payment corrections

• Strong understanding of documentation standards and internal controls

• Strong communication skills and ability to work cross-functionally

• High attention to detail and organizational skills

• System Aptitude: Proficiency with mainstream ERP platforms (SAP or similar) and payment management portals

• Communication & Negotiation: Strong written and verbal communication skills with a firm, professional, and solution-oriented approach.

• Adaptability: High degree of flexibility and capacity to reprioritize tasks in a fast-paced environment.

Location and Travel

The position will be based out of our office in Walnut Creek, CA. We strongly believe in the power of culture and community and have a hybrid work structure with 4 days in the office on a weekly basis to encourage collaboration and personal connections that will allow us to better serve our customers and consumer and to have more fun. Fridays are flex days with employees having the opportunity to choose to be either in the office or to work from home based on what makes most sense for them.

Pay Transparency

The expected starting salary range for this role is $115,000- $125,000 per year. The salary range posted for this role reflects the good-faith base pay range Kinder’s reasonably expects to offer at the time of posting and may vary based on the location of the role. Individual compensation within the posted range will be determined based on factors such as relevant education, experience, qualifications, skills, and business needs.