Senior Analyst, Insurance Business Intelligence

AAA Club Alliance is seeking an experienced Senior Analyst, Insurance Business Intelligence to join our team! This position plays a critical role in developing scalable reporting solutions, analyzing performance metrics, and delivering actionable insights to business stakeholders. Works independently on complex tasks and collaborates cross-functionally to support strategic and operational initiatives.

What We Offer You:

As part of our team, you’ll enjoy a total rewards package designed to support your well-being, growth, and work-life balance. Our package includes:

• Competitive annual salary; the starting base compensation for this position is: $69,370 - $106,000*
• Annual Bonus Eligibility
• Hybrid schedule (3 days on-site weekly)
• Comprehensive health benefits package
• Generous accrued paid time off + 8 paid holidays
• 401(K) plan with company match up to 7%
• Professional development opportunities and tuition reimbursement
• Paid time off to volunteer & company-sponsored volunteer events throughout the year
• Other benefits include a complimentary AAA Membership, Health & Wellness Program, Health Concierge Service, Life Insurance and Short Term/Long Term Disability

* The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.

The primary duties of the Senior Analyst, Insurance Business Intelligence are to:

• Design, develop, and maintain interactive dashboards and reports that support decision-making across Sales, Service, and Member Retention teams.
• Conduct in-depth data analysis to identify trends, patterns, and opportunities for process improvement.
• Collaborate with business partners to gather requirements, define KPIs, and translate business needs into technical solutions.
• Measure successes of implemented changes in business processes to determine correct next steps for management.
• Collaborate with data engineering and IT teams to troubleshoot data issues and improve data accessibility.
• Assist in documenting business requirements, data definitions, and reporting logic to support transparency and knowledge sharing.
• Apply statistical techniques and data visualization best practices to uncover actionable insights.
• Monitor performance metrics and provide regular updates to stakeholders on trends and anomalies.
• Engage in continuous learning to enhance technical skills in tools such as SQL, Power BI, Tableau, or Python.
• Contribute to the development and optimization of data pipelines and reporting workflows.
• Evaluate and integrate new data sources to enhance reporting capabilities and data accuracy.
• Develop reporting which supports management in implementing strategies to achieve departmental and business line operational efficiencies and cost reductions.
• Perform ad hoc analysis to support strategic initiatives and answer business questions.
• Present analytical findings to stakeholders in a clear, concise, and actionable manner.
• Assist with the creation of presentations designed to influence key stakeholders and drive strategic business decisions.
• Stay current with Business Intelligence trends and technologies, recommending improvements as appropriate.
• Other duties as assigned.

Minimum Qualifications:

• Bachelor’s degree in Business Analytics, Computer Science, Statistics, Economics, or a related field. A combination of education and experience may be considered in lieu of a degree.
• Minimum of 2 years of experience in data analytics, preferably within the insurance or financial services industry required.
• Proficiency in SQL, Power BI, and Excel required; familiarity with additional tools such as Tableau, Python, or R is preferred.
• Experience reverse-engineering legacy reports and understanding ETL processes required.

Knowledge Skills and Abilities:

• Proficiency in SQL, Power BI, and Excel.
• Strong problem-solving skills and the ability to work independently on complex tasks.
• Proficiency with process mapping or diagramming tools (e.g., Lucidchart, Visio) and the design of project plans.
• Excellent communication skills, with the ability to convey technical concepts to non-technical audiences.

Full time Associates are offered a comprehensive benefits package that includes:

• Medical, Dental, and Vision plan options
• Up to 2 weeks Paid parental leave
• 401k plan with company match up to 7%
• 2+ weeks of PTO within your first year
• Paid company holidays
• Company provided volunteer opportunities + 1 volunteer day per year
• Free AAA Membership
• Continual learning reimbursement up to $5,250 per year
• And MORE! Check out our Benefits Page for more information

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

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A Note to Applicants:

Work from home or remote positions primary residence must reside within the footprint that AAA Club Alliance Inc. operates. Our club is located in Washington DC and 13 states including Connecticut, Delaware, Indiana, Kansas, Kentucky, Maryland, New Jersey, Ohio, Oklahoma, Pennsylvania, South Dakota, Virginia, and West Virginia.

About Us

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Benefits

We recognize that you don’t stop being a parent, caretaker, pet owner, or student because you’re at work. We give our Associates the option to customize their experience in order to suit their individual needs and interests. We offer a wide array of benefits that give our Associates piece of mind– even after retirement. You can learn more about our benefit offerings here.

AAA Club Alliance complies with federal, state and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please direct your inquiries to jobs@aca.aaa.com.