Senior Associate, Tech Quality Assurance

GALE is the world’s first and only Business Agency. We bring business strategy to brand storytelling to drive enterprise value. With expertise in strategy, media, CRM, creative, performance marketing, and technology, GALE creates integrated marketing systems and campaigns that grow businesses in significant ways. Founded in 2014, the agency has since been named AdAge’s Business Transformation Agency of the Year and Adweek’s U.S. Media Agency of the Year and has been recognized for its innovative creative at the Cannes Lions. We work with brands such as Delta, Uber, Starbucks, Chili’s, Hard Rock, MilkPEP, Diageo, Cotton, IHG and more. If you’re driven by a passion to build something great, a desire to innovate, and a commitment to achieve excellence in your craft, GALE is a great place for you! GALE has eight offices around the world, including New York, Toronto, Los Angeles, Austin, Denver, Kansas City, London, and Bengaluru. GALE embraces a hybrid, flexible workplace About the Role We are looking for an Associate / Senior Associate, Quality Assurance (2–5 years experience) to join our growing Technology team in Bengaluru. The ideal candidate is passionate about quality engineering, embraces AI-assisted testing practices, and has experience testing modern CMS-driven websites and digital platforms. Experience with WordPress, Contentful, or large-scale website migration projects is highly desirable. You should be comfortable working closely with cross-functional teams in an Agile environment and have a strong foundation in both functional and automation testing. What You Will Do * Collaborate with Product, Design, Development, and Content teams to ensure high-quality delivery of digital products and web applications. * Design, execute, and maintain effective test scenarios, test cases, and regression suites for new features and enhancements. * Identify, document, and track defects through resolution while providing clear risk assessments and quality recommendations. * Perform functional, integration, regression, cross-browser, and responsive testing across web platforms. * Contribute to test automation initiatives by developing and maintaining automated test scripts and frameworks. * Leverage AI-powered tools and assistants to improve test design, test coverage, defect analysis, and overall QA efficiency. * Participate actively in Agile ceremonies, release validation, and quality planning discussions. * Support content and platform validation activities for CMS-driven websites, including migration and transformation initiatives where applicable. Who You Are * 2–5 years of experience in Software Quality Assurance for web applications and digital platforms. * Strong understanding of software testing principles, test design techniques, defect lifecycle, and QA best practices. * Experience in functional, integration, regression, and exploratory testing. * Good understanding of test automation concepts and hands-on experience with automation tools such as Playwright, Selenium, or similar frameworks. * Programming and scripting skills in Python, Java, JavaScript, or TypeScript. * Experience with API testing using tools such as Postman or equivalent. * Familiarity with AI-assisted testing approaches and the effective use of AI tools to improve QA productivity and quality outcomes. * Working knowledge of Agile methodologies, CI/CD pipelines, and modern software delivery practices. * Self-driven, adaptable, and passionate about continuously learning emerging technologies and QA practices. Preferred Qualifications * Experience testing WordPress and/or Contentful-based websites and digital experiences. * Exposure to website migration projects, particularly CMS migration initiatives. * Knowledge of accessibility (ADA/WCAG), SEO validation, and web performance testing. * Familiarity with Git, Azure DevOps, GitHub Actions, Jenkins, or similar DevOps tools. Note: Hybrid work in office is an essential function of the job. Our Commitment to Inclusion We believe in inclusivity and do our best work when people with diverse perspectives, backgrounds, and skills are brought together. Our Core Values are at the root of GALE’s collaborative environment and help to foster a strong community. Our Code of Conduct, Human Resources policies, and executive investment in inclusion further support and protect GALE’s inclusive workplace. GALE is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Our Hiring Process We want you to be just as discerning in making your next career move as we are finding great talent to join our team. Our interview process will allow you to meet a range of people from various disciplines and domains both virtually and in person. Please discuss with our recruiters if you require any accommodations throughout the process to help enable a smooth interview.