Senior Bancassurance Specialist

Job Title: Senior Bancassurance Specialist

Location: UAE (Remote)

Employment Type: Full-Time

Level: Senior

Work Arrangement: Fully Remote

About Us

We are seeking an experienced and commercially driven Senior Bancassurance Specialist to manage and develop bancassurance partnerships between financial institutions and insurance providers. The successful candidate will support business growth by strengthening bank distribution channels, improving insurance product penetration, enhancing customer engagement, and ensuring compliance with applicable insurance and banking regulations.

This role requires strong knowledge of insurance products, banking distribution models, partnership management, sales performance, and regulatory requirements. The ideal candidate will combine commercial awareness with relationship-building skills, analytical thinking, and a customer-focused approach.

Key Responsibilities

• Manage and strengthen bancassurance relationships with banks, financial institutions, insurance partners, and distribution stakeholders.
• Develop and execute bancassurance business plans to achieve premium income, sales, profitability, and customer acquisition targets.
• Identify opportunities to expand insurance product distribution through bank branches, digital banking platforms, relationship managers, and other approved channels.
• Coordinate the development, positioning, and distribution of insurance products aligned with customer needs and banking partner strategies.
• Work closely with bank relationship managers, branch teams, sales personnel, product specialists, and insurance underwriters to improve product awareness and sales conversion.
• Monitor sales performance, premium production, policy issuance, conversion rates, persistency, renewal rates, and portfolio profitability.
• Analyze market trends, customer segments, competitor offerings, and distribution performance to identify growth opportunities.
• Support the preparation and negotiation of partnership agreements, commercial terms, service-level agreements, and performance commitments.
• Coordinate product training, sales campaigns, promotional initiatives, and customer education activities for banking partners.
• Ensure insurance products are presented accurately and appropriately, with clear explanations of benefits, exclusions, premiums, and policy conditions.
• Monitor customer complaints, policy servicing issues, claims-related escalations, and other service concerns involving bancassurance customers.
• Collaborate with compliance, legal, risk management, operations, and product teams to ensure distribution activities meet applicable requirements.
• Maintain appropriate controls over customer consent, documentation, disclosures, data privacy, and sales practices.
• Support the implementation of digital bancassurance initiatives, system integrations, and improvements to customer onboarding and policy issuance workflows.
• Prepare regular performance reports, management presentations, business forecasts, and recommendations for partnership development.
• Identify underperforming distribution channels and implement corrective actions to improve sales effectiveness and customer experience.
• Maintain strong working relationships with internal stakeholders and external banking partners.
• Provide guidance and coaching to bancassurance teams to support consistent sales practices, product knowledge, and service standards.

Qualifications and Experience

• Bachelor's degree in Business Administration, Finance, Banking, Insurance, Marketing, or a related discipline.
• Typically 5–8 years of relevant experience in bancassurance, insurance distribution, banking partnerships, or financial services sales.
• Demonstrated experience managing bank-insurance partnerships, distribution channels, and commercial sales targets.
• Strong understanding of life insurance, protection products, savings and investment-linked insurance, and general insurance products distributed through banking channels, as applicable.
• Knowledge of bancassurance operating models, partnership management, sales performance analysis, and customer relationship management.
• Familiarity with insurance product suitability, customer disclosure requirements, sales conduct standards, and relevant UAE insurance regulations.
• Understanding of applicable banking distribution requirements, consumer protection principles, data privacy, and anti-financial-crime controls.
• Experience using CRM systems, insurance administration platforms, banking distribution systems, and sales performance reporting tools.
• Strong commercial acumen, negotiation skills, and the ability to develop productive relationships with senior stakeholders.
• Excellent presentation, communication, problem-solving, and analytical skills.
• Ability to interpret business performance data and translate findings into actionable growth strategies.
• Strong organizational skills and the ability to manage multiple partnership initiatives in a remote working environment.
• Relevant professional qualifications in insurance, banking, financial planning, or relationship management are an advantage.
• Experience in the UAE or broader GCC financial services market is desirable.

Key Performance Indicators (KPIs)

Performance will be evaluated using measurable indicators, including:

• Premium Growth: Achieve agreed gross written premium, annualized premium, or other relevant production targets.
• Partnership Performance: Strengthen engagement, productivity, and commercial outcomes across banking partnerships.
• Sales Conversion: Improve conversion rates from qualified customer referrals and sales opportunities.
• Product Penetration: Increase appropriate insurance product adoption across eligible banking customer segments.
• Customer Retention: Support policy persistency, renewals, and long-term customer relationships.
• Distribution Effectiveness: Improve productivity across branches, relationship managers, and digital distribution channels.
• Revenue and Profitability: Contribute to sustainable growth and profitability in accordance with agreed business objectives.
• Compliance Performance: Maintain adherence to applicable regulatory requirements, approved sales practices, and internal controls.
• Customer Experience: Improve customer satisfaction and reduce avoidable complaints and service delays.
• Training Effectiveness: Support banking partner personnel through timely product training and sales enablement.
• Operational Efficiency: Improve coordination across referral, application, underwriting, policy issuance, and servicing processes.
• Reporting Accuracy: Deliver reliable sales forecasts, partnership reports, and performance analyses within agreed timelines.

What We Offer

• Competitive compensation aligned with experience and professional expertise.
• A fully remote working arrangement within the UAE employment framework.
• Opportunities to develop strategic partnerships across banking and insurance sectors.
• A professional environment focused on commercial growth, customer experience, and responsible insurance distribution.
• Access to relevant training and continuing professional development.
• Collaboration with experienced professionals across banking, insurance, compliance, product development, and sales operations.
• Opportunities to contribute to digital distribution, partnership expansion, and bancassurance business transformation initiatives.

How to Apply

Interested candidates are invited to submit their CV, highlighting relevant experience in bancassurance, bank partnership management, insurance distribution, sales strategy, and business development.

Please include details of the banking channels and insurance products you have managed, partnership portfolios supported, relevant professional qualifications, and measurable achievements in premium growth, sales conversion, customer retention, or distribution performance.

Email Subject Line: Application – Senior Bancassurance Specialist (UAE Remote)

• We welcome applications from qualified professionals who demonstrate strong commercial judgment, effective partnership management skills, and a commitment to sustainable growth and compliant insurance distribution.