Senior BSA Product Manger
- Hiring from
- United States
- Work type
- Remote
- Posted
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Location
Remote.
Experience Level
Senior Level (7+ years of relevant experience).
Role Overview
We are seeking a Senior Business Systems Analyst / Product Manager to own the product backlog for the commercial systems that power pricing, quoting, contracting, and billing. The role focuses on Salesforce CPQ, DocuSign, Conga, and a billing platform, and on Quote-to-Cash processes affected by pricing changes, complex deal structures, and M&A activity. The successful candidate will define business needs before solutions, translate them into build-ready requirements, and own the outcome through delivery. This is not a hands-on configuration role, and the analyst will partner closely with architects, engineers, and commercial stakeholders who own the technical design and build.
Key Responsibilities
Backlog Ownership & Product Management
Remote.
Experience Level
Senior Level (7+ years of relevant experience).
Role Overview
We are seeking a Senior Business Systems Analyst / Product Manager to own the product backlog for the commercial systems that power pricing, quoting, contracting, and billing. The role focuses on Salesforce CPQ, DocuSign, Conga, and a billing platform, and on Quote-to-Cash processes affected by pricing changes, complex deal structures, and M&A activity. The successful candidate will define business needs before solutions, translate them into build-ready requirements, and own the outcome through delivery. This is not a hands-on configuration role, and the analyst will partner closely with architects, engineers, and commercial stakeholders who own the technical design and build.
Key Responsibilities
Backlog Ownership & Product Management
- Own the commercial systems product backlog across pricing, quoting, contracting, billing, and Quote-to-Cash processes.
- Manage enhancements spanning Salesforce CPQ, DocuSign, Conga, the billing platform, and related commercial applications.
- Prioritize requests based on business value and the underlying problem being solved.
Requirements Definition & Problem Evaluation
- Translate business problems into prioritized product requirements, user stories, acceptance criteria, and build-ready specifications.
- Evaluate pricing, deal structure, RevOps, and M&A requests to identify root problems and appropriate product outcomes.
- Define what the business needs before recommending a solution.
Delivery & Outcome Ownership
- Partner with architects and engineers through solution design, development, testing, and delivery.
- Validate delivered outcomes against the original business need and acceptance criteria.
- Optimize commercial processes as part of delivery.
Stakeholder Collaboration
- Drive alignment across Commercial Operations, Revenue Operations, Finance, Sales, and Technology stakeholders.
- Communicate priorities, trade-offs, and delivery status clearly to business and technical partners.
Required Qualifications
- 7+ years of experience in business systems, product management, Commercial Operations, Revenue Operations, or Quote-to-Cash platforms.
- Proficiency in Salesforce CPQ, pricing, quoting, contracting, billing, and end-to-end Quote-to-Cash processes.
- Experience with DocuSign, Conga, billing platforms, Salesforce, contract workflows, and commercial systems integrations.
- Experience in RevOps and Commercial Ops, including pricing changes and complex deal structures.
- Experience with product backlogs, requirements definition, process optimization, acceptance criteria, stakeholder management, and delivery ownership.
- Excellent verbal and written communication skills.
Preferred Qualifications
- Experience in B2B SaaS environments.
- Experience supporting M&A-driven system requirements.
Core Skills & Attributes
- Take ownership of problems and outcomes from definition through delivery.
- Apply critical thinking to determine whether each request solves the real business problem.
- Translate business needs into clear, build-ready requirements.
- Manage stakeholders effectively across commercial, finance, and technology teams.
- Communicate clearly in both verbal and written form.
This is a remote position.
Established in 2004, Smart Tech Skills is a top technology and professional services firm specializing in innovative technologies.
Headquartered in Marlborough, MA, the company effectively addresses clients’ technology needs nationwide, making advanced technology management easier.
Headquartered in Marlborough, MA, the company effectively addresses clients’ technology needs nationwide, making advanced technology management easier.
