Senior Business Analyst

GCL - D2

Introduction to role:

Ready to turn complex, regulated business challenges into scalable digital solutions that elevate both patient impact and business performance?

Based in Bangalore in a hybrid model (three days on-site, two days remote), will operate at the intersection of process, compliance, technology, and transformation to modernize how authority engagements run across multiple markets!

In this senior role, you will collaborate with business partners, operations, IT, and external providers to translate nuanced requirements into practical, end-to-end solutions. Thework will reduce cycle times, strengthen audit readiness, and improve user experience through process optimization, platform evolution, automation, and AI-enabled capabilities!

See yourself shaping the next wave of digital capabilities that are compliant by design and built to scale across a global enterprise.

Accountabilities:

• Business Analysis Leadership: Lead discovery, requirements gathering, process mapping, impact assessment, and definition of business rules, user stories, and functional requirements to advise robust technical build and delivery.
• Workshop Facilitation: Plan and run structured, outcome-focused workshops to elicit clear requirements from diverse business needs and markets.
• Quality and Acceptance: Define acceptance criteria with the Business Owner to ensure high-quality, testable outputs that meet business intent.
• Process Design and Enablement: Design, document, and help set up supporting processes that are efficient, controlled, and ready for adoption.
• Translation to End-to-End Solutions: Partner with organizational and technological partners to convert needs into clear functional and technical requirements that enable scalable, coordinated solutions.
• Compliance-by-Design: Align solutions with operational and regulatory requirements across markets to protect quality, integrity, and clarity.
• Digital Transformation and AI: Identify and support opportunities in AI, automation, and digital process improvement to drive efficiency, accuracy, and better user experiences.
• Delivery Collaboration: Work with IT, product teams, vendors, and project collaborators to deliver enhancements, integrations, platform changes, and digital capabilities on time.
• Platform and Process Evolution: Give to the roadmap, guiding platform evolution and process improvements in line with strategic transformation priorities.
• Cross-Functional Alignment: Facilitate stakeholder discussions and alignment sessions to drive clarity, decisions, and momentum across complex initiatives.
• Testing and Readiness: Coordinate UAT, support documentation, provide training inputs, shape communications, and champion adoption for smooth go-lives.
• Customer Happiness: Maintain high levels of internal and external customer happiness through responsive, attentive engagement.
• Outcomes and Value: Deliver measurable improvements in cycle time, compliance posture, and user experience while enabling scalable operations across markets.
  

Essential Skills/Experience:

• 7+ years process design, improvement and implementation management experience
• Bachelor's degree or equivalent experience (ideally Engineering, Computer Science, or other technical difficulty)
• Validated experience working across both business and technical teams to shape and deliver effective solutions
• Strong experience working with enterprise CRM / workflow ecosystems, integrated SaaS environments
• Experience supporting digital transformation, systems change, or platform-enabled business improvements
• Strong understanding of business processes, controls, compliance and operational impacts in solution compose
• Proven ability to engage optimally with senior stakeholders and operate across complex cross-functional initiatives
• Ability to handle challenging priorities and work effectively in a global matrix environment
• Excellent interpersonal, conflict management and customer relationship skills
• Excellent written and verbal communication skills
  

Desirable Skills/Experience:

• IIBA Certification with experience within the pharmaceutical, life sciences, or another regulated environment
• Exposure to Salesforce Life Sciences, digital workflow tools, or modern service platforms
• Experience with AI-enabled tools, automation solutions, or digital copilots
• Experience in shared services, global operations, or transformation-focused environments
• Experience supporting business readiness, adoption, or change activities
• Familiarity with enterprise platforms and integrations, including SAP HANA, or similar ecosystems and working in geographically distributed and matrixed teams
  

Why AstraZeneca:

Join a high-performing, digitally savvy community that powers the enterprise to deliver for patients every day. We will work shoulder to shoulder with authorities from different rigors, often in the same room, fusing design thinking with data to turn bold ideas into scaled reality. We move with pace, accept intelligent risk, and put ethics, compliance, and clarity at the center of how we operate. Here, your analysis will influence how we streamline processes, elevate data quality, and enable smarter ways of working across markets. We value perseverance alongside ambition, and we back your growth with significant responsibility, complex challenges, and the chance to see your solutions improve outcomes on a global stage.

Call to Action:

Step into this role to shape compliant, scalable digital operations that matter—share your application and start creating impact today.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Date Posted

19-Oct-2026

Closing Date

29-Oct-2026

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

About Us

AstraZeneca is a global, science-led, patient-focused biopharmaceutical company. We

focus on discovering, developing and commercialising prescription medicines for some

of the world’s most serious diseases. But we are more than one of the world’s leading

pharmaceutical companies.

At AstraZeneca, we’re dedicated to being a Great Place to Work. Where you are empowered

to push the boundaries of science, challenge convention and unleash your entrepreneurial

spirit. To embrace differences and take bold actions to drive the change needed to meet

global healthcare and sustainability challenges.

There is no better place to make a difference in medicine, patients, and society. An inclusive

culture where you will connect different thinking to generate new and valuable opportunities.

Where you will find a commitment to lifelong learning, growth and development for all.

Championing Inclusion and Diversity

Our Inclusion & Diversity (I&D) mission is to create an inclusive and equitable environment where people belong, using the power of our diversity to push the boundaries of science to deliver life-changing medicines to patients.

Inclusion and diversity are fundamental to the success of our company, because innovation requires breakthrough ideas that only come from a diverse workforce empowered to challenge conventional thinking.

Life at AstraZeneca

We’re curious about science and the advancement of knowledge. We find creative ways to approach new challenges. We’re driven to make the right choices and be accountable for our actions.

As an organisation centred around what makes us human, we put a big focus on people. Across our business, we want colleagues to wake up excited about their day at the office, in the field, or in the lab. Along with our purpose to bring life-changing medicines to people across the globe, we have a promise to you: to help you realise the full breadth of your potential.

Here, you’ll do work that has the potential to change your life and improve countless others. And, together with your team, you’ll shape a culture that unites and inspires us every day. This is your life at AstraZeneca.