Senior Configuration Data Tester

Senior Configuration Data Manager (FTC, 20-months)

About Indra Group UK & Ireland

Indra is a leading global technology and consulting company, and a trusted technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting-edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind.

The company’s business model is built around a comprehensive portfolio of proprietary products, combining strong innovation with a high-value focus for customers.

With more than 2,500 projects implemented across 50 countries and over 100 cities, Indra is a global benchmark in innovative transportation and mobility solutions. It is recognised as one of the world’s top three companies in public transportation management systems. Indra’s technology supports the daily journeys of over 78 million people, helping to reduce more than 10 million tonnes of CO₂ emissions annually, and helping save nearly 3,000 lives through improved traffic management and road safety.

Indra Group is paving the way to a more secure and better-connected future through innovative solutions, trusted relationships and the very best talent. Sustainability sits at the heart of its strategy and culture, driving efforts to address current and future social and environmental challenges.

In the 2024 financial year, Indra achieved revenues of €5.5 billion, over 60,000 professionals, maintained a local presence in 46 countries, and operated across more than 140 countries worldwide.

As the technological partner for its customers’ key operations, Indra is at the core of their business, and Indra’s four values guide everything we do:

Innovation - Our capacity for innovation, cutting-edge solutions, and specialised team of professionals enables us to drive a safer, more connected future through technology.

Trust - We work with strength, commitment, and reliability, delivering quality solutions to build trust with customers, employees, partners, investors, and society.

Connection - We harness the power of collaboration, connect ideas and solutions, and adapt to our customers’ needs, supporting them on the path to a better future.

Foresight - We anticipate future needs to make the world safer and more connected, transforming our experience and knowledge into solutions for a better tomorrow.

About the Project

Transport for London (TfL) has awarded Indra a long-term contract to operate, develop, enhance and expand ticketing and access control systems across London’s transport network through to 2034, with extension options to 2039.

This programme covers the maintenance, operation and evolution of a large-scale, complex ecosystem, including turnstiles, validators, ticket machines, sales terminals, back-office systems, payment gateways, IT infrastructure and cybersecurity that supports over 8.6 million daily journeys.

Therefore, Indra will become TfL’s strategic technology partner to guarantee the operation and evolution of the world’s largest and most sophisticated ticketing system. Following a transition period of approximately two years, Indra will serve as the sole provider across the network that includes more than 8,500 buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points.

Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve all aspects of the system. The project also envisages, in partnership with TfL, the implementation of new technologies to develop the system, make it more efficient and automate key processes; in short, to jointly create the next generation of the ticketing system for London.

Role overview

As we continue to expand our operations in the UK, we are strengthening our team with a Senior Configuration Data Tester, who will provide senior-level assurance across the preparation, configuration, verification and controlled delivery of Base Data changes into test and production environments. The role is particularly important for Fares Revisions, service changes and other Base Data configuration releases where accuracy, traceability and disciplined testing are essential.

Key duties include:

• Own and coordinate the testing of Base Data changes across relevant test environments, systems and field devices.
• Review requirements, change requests and technical analysis to determine test scope, coverage, dependencies and acceptance evidence.
• Produce robust test strategies, test plans, specifications, scenarios and step-by-step scripts that demonstrate system and device functionality through realistic operational use cases.
• Configure and validate test environments in line with configuration management procedures, ensuring they accurately represent the intended production target.
• Execute approved test scenarios accurately and within agreed delivery windows, recording the result of each test step and maintaining complete supporting evidence.
• Lead defect identification, triage, retesting and closure, working with Base Data Analysts, Developers, operational teams, suppliers and customer stakeholders.
• Prepare and conduct customer or user witnessed testing professionally, including independent test witnessing where required.
• Provide clear records of testing, acceptance and handover, including metrics, test results, reports, maps, physical media and other delivery artefacts.
• Provide senior assurance that Base Data changes are suitable for deployment and that material defects, residual risks and exceptions are clearly documented and escalated.
• Support controlled deployment of Base Data and post-deployment verification in accordance with installation and change control procedures.
• Investigate live or test issues, identify root causes and support remedial or preventative actions.
• Define and improve repeatable testing processes, templates, quality controls and traceability across the end-to-end Base Data lifecycle.
• Mentor colleagues, review test work produced by other team members and promote consistent testing practices across the team.
• Build effective relationships with customer, supplier and internal stakeholders, providing concise progress, risk and readiness reporting to management.
• Attend client premises, project meetings, test facilities and installation locations when required.

Professional Career

Required Skills and Experience:

• Substantial professional experience in software, systems, device or integration testing within a controlled technical environment.
• Proven experience producing and reviewing test strategies, plans, specifications, scenarios, scripts, evidence and completion reports.
• Experience testing configuration data or referential data changes and assessing their end-to-end impact across systems and devices.
• Ability to translate business, operational and technical requirements into thorough, traceable test coverage.
• Experience configuring or validating representative test environments and applying configuration management principles.
• Strong defect management skills, including investigation, clear reproduction steps, prioritisation, retesting and closure evidence.
• Ability to explain system and device defects clearly to technical and non-technical stakeholders.
• Working knowledge of SQL and databases, with the ability to interrogate data and support test analysis.
• Strong written communication and documentation skills, with competent use of Microsoft Word and Excel.
• Ability to plan and manage multiple testing activities, priorities and delivery deadlines with limited supervision.
• Experience supporting customer or user witnessed testing and working in a multi-stakeholder delivery environment.
• A collaborative approach, with experience mentoring colleagues or providing technical review and assurance.

Desirable:

• Experience with Cubic Base Data systems or comparable transport ticketing, fare collection or revenue systems.
• Knowledge of Fares Revision processes, transport fares, products, concessions, retail or device configuration.
• Experience testing across back-office systems and physical ticketing devices such as gates, validators, ticket vending machines or retail equipment.
• Ability to write SQL or automation scripts to improve test repeatability, evidence gathering or regression coverage.
• Experience of change control, release management, incident management and production deployment in a service environment.
• Exposure to test management and defect tracking tools used to maintain requirements traceability and auditable test evidence.

Academic Background & Desirable Qualifications

Required Academic Background

• Bachelor’s degree in a relevant analytical, technical or business discipline (e.g., Engineering, Computer Science, Information Systems, Mathematics, Statistics, Business Administration or Economics).

Desirable Academic Background

• Relevant certification or practical training in SQL, databases, configuration management, quality assurance or test automation.
• Educational background in Industrial Engineering, Systems Engineering or similar, providing understanding of operational processes, system interactions, and transport environments.

Professional Certifications (Desirable)

• ISTQB Certified Tester qualification, particularly Advanced Level Test Analyst or Technical Test Analyst.

• Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days).
• Pension – 4% employee and 4% employer.
• Private medical insurance (including dental & optical).
• Life assurance.
• Income protection.
• Employee assistance programs.
• Flexible/remote working options.
• Charitable initiatives.
• Social events (formal & informal).
• Learning and development programs.
• Innovative & collaborative work environment.

Indra is an equal employment opportunity employer. Applicants are considered without regard to race, colour, religion, sex, sexual orientation, gender identity, origin, disability or other characteristics protected by law.